kryo

kryo

Joined Member # 662525
35 Posts 3,404 Replies 35,160 Reputation

[quote]Yea, hello, I'm Xia, everyone already knows this is who I am.[/quote] And if you can't respond to other users rationally (even if they're wrong), you know what you will be. As to those objecting to this announcement, Brad has commented about it: [quote]At the end of the day, my job is to make sure we produce incredibly good games. We don't make decisions based on Internet politics. Good games sell. Jon is a key ingredie

261 Replies 938,200 Views

Please post a dxdiag report. You can do so by: Click Start->Run-> type in dxdiag and click OK. Once it finishes, click the Save All button, give it a name, then open that file up in Notepad, copy+paste everything to pastebin.com or similar, and post the link here (please do not paste the report directly here as very long texts like that can make the page difficult to read).

13 Replies 80,611 Views

[quote]ive been trying to download this update from Impulse since it came out. i get a similar problem: i get to about 46 % of download then an "Error" message with no explanation pops up and im stopped. cannot Resume. [/quote] Please contact [email protected] directly about this, they should be able to get you going.

11 Replies 6,411 Views

Generally users have found that sort of graphical corruption to be a result of driver issues (upgrade cruft in particular). If you're already on the latest, you might try using a driver cleaner to wipe them out then reinstall them.

6 Replies 4,391 Views

If it's stopping while loading fonts, it's likely something's just corrupted--try reinstalling via Impulse.

5 Replies 1,258 Views

The general sites have a broader variety of forums, but only a limited set of subforums from each. It'd be too much to navigate if they were all on there.

4 Replies 4,481 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

5 Replies 1,258 Views

If the setting isn't sticking, it's because your particular video card/chipset does not support it (memory is a major factor, but not the only one).

1 Replies 2,409 Views

Check that you don't have any units on autoexplore that aren't using up their moves (boats in particular). That's usually the cause of such issues.

6 Replies 4,421 Views

For the latter, you should be able to work around that issue by disabling auto-end-turn in the options.

3 Replies 3,151 Views

If you're playing the campaign, saves for that are stored separately and can be loaded from the campaign screen, rather than the general load screen (used for sandbox saves).

1 Replies 801 Views

Typically a BSOD is indicative of a hardware issue (ex: overheating, weak power supply) or driver failure. If it happens again, write down the details on the BSOD and it should allow you to get a better idea of what might be wrong.

2 Replies 3,777 Views

Upload them to a host such as imageshack if you already have them, then link them here. Otherwise, Jing is a great way to take and annotate screenshots for illustrating issues you've encountered.

3 Replies 1,160 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

2 Replies 1,178 Views

Try reinstalling. As it's hanging on loading the fonts, one of them was likely corrupted.

5 Replies 2,639 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

3 Replies 2,400 Views

[quote]When I try to start the game with a network connection active, but Elemental access blocked through firewall (zone alarm)[/quote] If the firewall is holding the connection, then the game is going to wait until the connection times out on the update check before proceeding because it registers as a live connection. Were it disabled entirely, it'd detect that and skip the check for updates.

6 Replies 10,079 Views

As I recall our launchers are script based, so it's possible an overzealous antivirus app is interfering. That being said, it appears the game is failing to generate the screens, which could be caused by a corrupt install (which might also cause the launcher issue). You can try clearing out the [b]C:\ProgramData\Stardock\Elemental - War of Magic\Screens[/b] folder. Failing that, a reinstall is the next thing to try.

2 Replies 923 Views