[1.1?] Launcher issues and a crash after starting

from Elemental Forums

Okay, so this is really two issues.

First, I just bought this game through Impulse. Trying to run it through Impulse brings up the launcher... I think. What it actually does is bring up a bunch of options completely overlaid over each other, in the upper left of my screen. None of them are selectable. Thankfully, the quit button appears somewhere to the right of that mess.

So what I guess (but don't really know) what is the launcher just... fails, for me.

This is how it looks: http://www.glpics.com/rlp/elementalLauncher.png

 

Happily, I can get around this by running Elemental from Impulse's tray icon, or finding it in the directory and running it from there... but it just crashes after a second or three at the splash/title screen you get immediately after starting the game.

Here's the debug.err: http://pastebin.com/qNNE6N20

Here's that zip file generated whenever the game crashes: http://www.glpics.com/rlp/Elemental1_1-2010-12-16T21-06-31-570.zip

 

I'd have searched the forums for similar problems, but the search doesn't seem to be working for me.

924 views 2 replies
Reply #1 from Elemental Forums Top

As I recall our launchers are script based, so it's possible an overzealous antivirus app is interfering.

That being said, it appears the game is failing to generate the screens, which could be caused by a corrupt install (which might also cause the launcher issue). You can try clearing out the C:\ProgramData\Stardock\Elemental - War of Magic\Screens folder. Failing that, a reinstall is the next thing to try.

Reply #2 from Elemental Forums Top

So I snoozed the anti-virus, which didn't help either problem. Cleared out the single file inhabiting \screens; didn't help, just reappeared when the game crashed, again.

 

Reinstalled for the third time, and...what do you know? It worked. Not sure what happened differently this time, but it was probably one or more of your suggestions. Thank you very much for the quick and effective response.

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