kryo

kryo

Joined Member # 662525
35 Posts 3,404 Replies 35,160 Reputation

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

9 Replies 1,871 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

3 Replies 3,369 Views

Have you been alt-tabbing or does it happen mid-session? You may find better results by running in windowed mode (it will look the same as fullscreen at desktop resolution, but won't have edge scrolling).

5 Replies 1,796 Views

Impulse isn't designed to handle multiple registrations of the same title on the same account, so it'd be preferable to use a second account if you wish to purchase a second copy.

2 Replies 2,501 Views

We do still plan to release a 64bit version in the future, but it's down the road a ways yet.

7 Replies 3,928 Views
Reply to crashes in WOM Support

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session. If there was a dump z

1 Replies 778 Views

PM a moderator the links or use the report button on the posts and we'll take care of them.

8 Replies 20,287 Views

[quote]and it comes with extras[/quote] They will be released to everyone 90 days after they were initially made available. They're just some extra random quests that you'll encounter while exploring map locations.

24 Replies 12,376 Views

Are you running the latest update? An issue was fixed relating to this where it could fail to deduct the crystal once you'd mined enough (it should do it automatically and the script will proceed from there).

1 Replies 817 Views

[quote]Well, WHEN will it be available. Today is October 24. I bought from Best Buy and have seen nothing regarding bonus content. I also get thrown back to the home page. What's up?[/quote] The Walmart/Best Buy content has already been released. Enter your code here for Walmart or here for Best Buy, then it should appear for download in Impulse.

24 Replies 12,376 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

3 Replies 1,324 Views

Once you've located some wild horses on the map and built the harvesting improvement on them, you'll see horses coming in as a resource (in the resource tray at the top of the screen). After that you should just need to design and train units with horses equipped.

10 Replies 12,105 Views

[quote]Autoexplore is known to cause this as well.[/quote] This is usually the case. Boats seem particularly prone, so check them first. Stuck units will generally remain outlined in yellow in the unit tree on the left side of the screen when you try to run the turn. [quote]You have a memory leak problem at that point.[/quote] AFAIK stuck turns are not known to have any connection with memory issues. The bulk are due to autoexplore/pathing.

4 Replies 2,191 Views

How did you build it? Using the build button to add it to the queue automatically? By clicking on the map? Were you zoomed in or out with city build zoom on or off?

7 Replies 5,084 Views

[quote]If we prepurchase will we get the sparkly version with wings?[/quote] No wings, but it will* get you a fishbowl space helmet. *it won't.

64 Replies 127,695 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session. If there was a dump z

1 Replies 1,882 Views

Because there is no "just the patch". Impulse updates products by checking your installed files against the server and simply replacing whatever differs. Not needing to build and test standalone patch executables for every update allows us to provide more updates more frequently.

6 Replies 2,433 Views