Quoting xStarfirex, reply 27I really don't get peoples self entitlement. Yes the game isn't perfect and there are still some stability issues but the game really has come along way in the last few months. If the game is a failure in your eyes then fine chalk it up to experience and quietly move on with your life Who the hell are you to tell people how to behave?! If someone spends £40 on a game that they think is crappy - even after waiting all this time, then they have every right to express their disappointment on the forum. You don't get peoples self entitlement, well other people don't get your willingness to spend money on something that is half arsed and then wait month after month for it to gradually edge towards being the kind of game it should have been to begin with. Especially when you could have just gone and bought a far better game like King Arthur or something.
And the options are either get a 75% refund for not liking the game, or after working with support and not being able to resolve crashes, getting a 100% refund. email@example.com has been posted many times on this forum.
The phrase "on a game that they think is crappy" shows more that a person doesn't like the game vs it's functionality. I've bought plenty of things I don't like, and I just learn my lesson and move on or return it if I can. Those are the options here if you don't want to stick around. So people can still go and buy your better game.
Consider the fact that most places don't allow returns of games, only exchanges, so the options here are a lot better than elsewhere. Elsewhere one's only option would be to learn from their mistake.
I understand that xStarfirex's post didn't start off the best way. But the last sentence is basically the only option you'd have had if you'd bought the game from a lot of places. Self entitlement is when a person feels they deserve something they don't, so stating that people have a sense of self entitlement to Elemental being a good functioning game when it was advertised as such is insulting to both those that want out and those that want to stick around.
I take offense at it myself because I believe I'm entitled to what was advertised, and I'm giving Stardock a chance to make good on their promise. That doesn't mean I think that I'm entitled to something I'm not - I feel I'm entitled to what I paid for and what's been promised.