kryo

kryo

Joined Member # 662525
35 Posts 3,404 Replies 35,160 Reputation

When reporting a crash, please provide detail/context as much as possible. Your debug.err file would also be helpful, as noted in the reporting guide sticky.

1 Replies 1,299 Views

Please provide your debug,err file and any dump that may have been generated when reporting a crash. See the reporting guide sticky for details.

1 Replies 1,214 Views

I'm not sure how you got those improvements strung out that far from your city in that save (that part may be a bug)--the behavior that you can only build off some of them is correct, though. You're supposed to be limited to a certain radius based on the city's level.

6 Replies 2,363 Views

For reference, tearing occurs when the frame drawing and monitor refresh rate aren't synced. It's generally only visible when the view is in motion and looks like part of the screen shearing off as it's half a frame ahead/behind. This is just the terrain showing through the floor texture of the improvements.

2 Replies 834 Views

Try saving before founding the city, and if it happens, see if it happens consistently if you reload and do it again. If it does, we can use that savegame.

2 Replies 431 Views

Are you using a hard link to do that, and which OS are you using that has the problem, since you say XP is fine? I'm not sure if it's still the case, but TweakUI used to allow you to remap system folders (including My Docs) without needing to resort to hard links.

4 Replies 1,520 Views

The blurry map is caused by advanced lighting; disabling it should allow you to get a clear image. Please provide your debugging info as per the reporting guide sticky though, so we can see your system configuration and isolate this issue. Also, please provide the dump file for the alt-tab crash if one was generated.

3 Replies 1,146 Views

Please provide your debug info as indicated in the reporting guide sticky. We can't really do much with reports of performance or animation issues without system config details.

2 Replies 1,656 Views

BSODs typically indicate a driver flaw or hardware failure; the most any game can do is expose them.

17 Replies 2,932 Views

[quote]things would look soapy and somehow definitely not for 1650x1080.[/quote] Screenshots of this would be more helpful. We really can't guess what "soapy" means in regards to the graphics :p

3 Replies 1,312 Views

[quote]Did you close impulse after starting Elemental? The beta needs it to be open[/quote] All that is needed is that you've installed Impulse and logged in at least once, which you had to have done to install the game. Impulse does NOT need to be currently running in any way (neither the client nor the tray app). Make sure that you allow the game through any firewalls you have. It must be able to connect to the server to get the data files upon run.

16 Replies 19,038 Views