no, i can't.

When i made my purchase, i was told i had to wait in some queue.  I logged in, went to downloads page and nothing is there - nothing!  not even acknowledgement that i made a purchase!  The page is empty, the only thing for download is some program called Stardock Central which when installed and run, has NOTHING inside it.  how do i use the game???

Try this.  Go to https://www.elementalgame.com/.  

Click Games/Fallen Enchantress.

Click Downloads.

Now, either it should either ask you to login, or offer a button to download.

What do you get?

I do not know what queue to which you refer. I do suggest that you check your e-mail for a receipt of the purchase. I assume that you purchased this game with a credit card, and you should check there to see if a transaction actually took place.

If you have been charged and you have a receipt but have no game in the download section there, then send stardock support an e-mail telling them directly the situation. They should resolve you issue relatively quickly.

hopefully solved, thanks everyone