Home | Recent Posts New Topic
greatPumpkin
greatPumpkin
Join Date 05/2006
0

1.08 bug game crashs when i try to build first city

September 17, 2010 1:15:17 AM from Elemental ForumsElemental Forums

the game ran for me out of the box... then i patched it it now crashes when i try to build my first city right after i name it.

 

unknown software exception (0xc000000d) location 0x016161a6

 

sorry i am a bit of a noob as far as repoting this stuff. any help at all would be great

ok found the crash log but i have no idea how to make it a link thingy. if you need it ask i will be happy to email it or post it on here

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
greatPumpkin
kryo
Join Date 05/2003
+458
Reply #1 September 17, 2010 10:38:29 AM
from Elemental ForumsElemental Forums

Please open your debug.err file in notepad, and link the contents into a post here via pastebin. This will give us some technical information that can help troubleshoot your problem.

The file can be found in My Documents\My Games\Elemental

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug log will be erased and recreated for the new session.

If there was a dump zip created in C:\ProgramData\Stardock\Elemental - War of Magic (C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic on Windows XP), please post it via drop.io.

Reason for Karma (Optional)
Successfully updated karma reason!
greatPumpkin
greatPumpkin
Join Date 05/2006
0
Reply #2 September 17, 2010 2:53:26 PM
from Elemental ForumsElemental Forums

happy i didnt restart game till i heard something from you guys so here it is

 

http://pastebin.ca/1943037

 

unfortunatly there was no dump zip

and now my hardware

AMD athalon 64x2 dual core processor 5200 2.71 ghz

2.00 gb ram

nvidia GeForce 9800 gt video card

and hey thanks guys

 

Reason for Karma (Optional)
Successfully updated karma reason!
greatPumpkin
Crenshaw82
Join Date 03/2008
0
Reply #3 September 17, 2010 7:12:38 PM
from Elemental ForumsElemental Forums

I'm having the same problem!!!

http://pastebin.ca/1943173

Reason for Karma (Optional)
Successfully updated karma reason!
greatPumpkin
kryo
Join Date 05/2003
+458
Reply #4 September 20, 2010 9:46:19 AM
from Elemental ForumsElemental Forums

Debug Message:  WARNING: SetPictureFrame FAILED because mwin with given ID not found - check the tag for this control in DesktopX

It looks like one of the screen files may be damaged. Try deleting everything from C:\ProgramData\Stardock\Elemental - War of Magic\Screens (C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\Screens on Windows XP). Failing that, try a full reinstall via Impulse.

Reason for Karma (Optional)
Successfully updated karma reason!
greatPumpkin
greatPumpkin
Join Date 05/2006
0
Reply #5 September 24, 2010 10:45:46 PM
from Elemental ForumsElemental Forums

well oddly enuff as i was waiting for your reply, the hot fix took care of it......

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: