kryo

kryo

Joined Member # 662525
35 Posts 3,404 Replies 35,160 Reputation

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session. If there was a dump z

1 Replies 1,229 Views

Do you have enchantments active totaling a higher number than your remaining essence would be after the imbue?

2 Replies 2,403 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session. If there was a dump z

5 Replies 1,718 Views

If there was a dump zip created in [b]C:\ProgramData\Stardock\Elemental - War of Magic[/b] ([b]C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic[/b] on Windows XP), please post it via [link="http://www.drop.io"]drop.io[/link].

4 Replies 1,502 Views
Reply to No Sound in WOM Support

Can you post the debug file via pastebin? Filebin does not seem to be loading since yesterday.

15 Replies 4,317 Views

Dropbox is fine if you know how to provide a public link. We're advising drop.io lately since it's less confusing for those who haven't used dropbox before.

3 Replies 2,358 Views
Reply to 1.07 CTD in WOM Support

[quote]Otherwise I think I will have to shelve this until the CTDs are fixed.[/quote] If it's frustrating for you, it's your choice. Any data about the crashes will help us fix them, though.

6 Replies 4,643 Views
Reply to 1.07 CTD in WOM Support

[quote]This happened after I reinstalled to a different directory. What can I do to get the needed fonts back?[/quote] For that, try rebooting your machine, Sometimes windows does not register the fonts immediately on install.

6 Replies 4,643 Views

We're planning to offer updated-to-current discs down the line. Though we've no plans to specifically support linux either way.

9 Replies 7,314 Views

If you're getting OOM errors, please post your debug.err files.

14 Replies 14,266 Views

Were you using a custom map? I see you're at least using a custom faction, and the last part of the load it got through should have been followed by loading the in-game fonts and generating the map.

8 Replies 3,013 Views

The boxes are shipped by a third party fulfillment center in Cincinnati, not from the office. So (for those commenting about it) being in Michigan isn't very meaningful in this context. As the USPS shipments don't have tracking, I'm not sure at what point the shipments might be considered lost and be eligible for reshipment, but you'd need to discuss with sales to see if that is a possibility.

46 Replies 139,644 Views

Please open your debug.err file in notepad, and link the contents into a post here via [link="http://pastebin.ca"]pastebin[/link]. This will give us some technical information that can help troubleshoot your problem. The file can be found in [b]My Documents\My Games\Elemental[/b] Be sure to copy the debug [b]immediately after the error occurs[/b]; if you start the game again, the debug log will be erased and recreated for the new session.

8 Replies 3,013 Views

In that case, try registering your key and installing via Impulse. If you can't download the ~2GB, we'll try something else.

4 Replies 1,108 Views

[quote]My Sov also levels up constantly from Battles that she is not involved in. I assumed the Sov leeching XP off fights was a way for non-combat oriented Sov's to earn XP.[/quote] Yes, that is intended behavior.

7 Replies 5,051 Views
Reply to 1.07 CTD in WOM Support

If there was a dump zip created in [b]C:\ProgramData\Stardock\Elemental - War of Magic[/b] ([b]C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic[/b] on Windows XP), please post it via [link="http://www.drop.io"]drop.io[/link].

6 Replies 4,643 Views

Right now things are moving pretty quickly, and sometimes particular fixes may not pass testing (ex, if they cause other issues) and thus need to be rolled back and wait until the other issues can be isolated. Experience has also shown that most people don't look at such lists anyway. So for the time being it's not really practical to maintain a public list. We do check every report though, so I wouldn't really worry about if it's a dupe or not.

2 Replies 2,933 Views