Stardock Customer Support will be closed Friday, April 10th, 2009 through Monday, April 13th, 2009 for the holiday. We will reply to tickets on a first-come, first-served basis when we return to normal business hours at 9am EDT on Tuesday, April 14th, 2009. <p class="MsoNormal" style
MeliBee
In the past, we have not offered the upgrade to the boxed version of games until after the release date. We have not yet determined exactly when the Demigod upgrade will be made available. If you have not yet verified your shipping address, please do so right now! Today is the last day to do it.
Banned for banning an excellent salt substitute. [e digicons]:grin:[/e]
Demigod is just over two weeks from release and it's time to look at those addresses again. If you have not yet done so, please reread my original post and check your address to make sure your retail box gets shipped correctly. I am still working on getting the boxes shipped out early, at this point I do not know if it will be possible as I had hoped, but we'll see what I can do.
Object Desktop Standard (which is what the promotional email was for) comes with the programs listed here: https://www.stardock.com/products/odnt/purchase.asp Bootskin Pro <td align="cent
The listing of what is included with the different versions of Object Desktop can be found here: https://www.stardock.com/products/odnt/features.asp You will get four free MyColors Desktops over the next year. They will be automatically be added to your account and you will be notified by email. We tend to release them once a quarter, give or take. You can download some free MyColors Desktops he
Definitely a great deal!
Our web team is actually working on adding this capability to our store, funny you should ask! I do not have an ETA for when this may be completed, but we are working on it! It will come in handy, especially since we are doing a lot of promotions lately.
Zubaz and KarmaGirl know exactly what they're talking about! It seems that my last response to your email never reached you, so hopefully the emails that Karma sent reached you by now and everything is straightened out.
I have been taking pictures of the renovation of our ground floor, I will post them in a few days when it's done. We are all very excited.
If you bite him, does it make sparks?
I checked out your account and everything looks to be fine. Our sites allow you to log in with either your nickname or email address; you can use them interchangeably. Let me try to use both with Demigod and see what happens... It looks like Demigod acts the same way, you can log in with either your nickname or your email address and your password and you should be good to go. Want to give it another try? Post back here with the result.
Zubaz is fast, and correct![e digicons]^_^[/e]
Even though Demigod’s release is still a ways away, we have already begun the preparations for shipping out the many retail boxes that will have been preordered. The largest (and most tedious) part of this is making sure that everyone’s shipping addresses are correct. </sp
Wow! That's a really neat honor. I hope we win. :)
Yup, if you're a recent Stardock customer, you get to download more free content at WinCustomize. The key is making sure you log into WinCustomize with your Stardock.net account whenever you visit. Also, your Stardock.net account should be associated with the email address you used to order something from us.
Glad that we were able to help. :)
From what I have been told, all the coupons were emailed out last Monday the 5th. Make sure you check your bulk/jumk/spam folder too. The coupons were emailed to the email addresses used for the orders placed during the affected period.
We'll see you at the Chinese buffet down the street sometime! [e digicons]:d[/e] We'll make sure to go early when the food is freshest.
We're back and chugging away! If you have a ticket in our eSupport system, we're working through them as fast as possible. Thanks for your patience!
It's almost vacation time!
As in previous years, Stardock's offices will be closed in observance of the holiday season. We will be closed tomorrow, Friday, December 19th, 2008 through Sunday, January 4th, 2009. Brad is very generous with this vacation, and we are all very thankful. As you can imagine, you should expect long delays if you email sales or technical support with any questions or issues. The Customer Support Team will be popping in on a couple of days during the vacation to get thr
As long as you are surfing our Impulse store from a British IP, it will automatically convert the prices to GBP for you. You would see this in the shopping cart once you place in item in there. Your credit card or PayPal will ultimately be charged in US Dollars by us and any currency exchange would be taken care of on their end. PayPal is really good about showing you the exchange rate during checkout; if you use a credit card, you'd have to wait for the conversion to show
If you have not already, please drop us an email at [email protected] so a ticket is created for you. We'll get it sorted out.
[quote who="SveNitoR" reply="4" id="1968670"]I bought World of Goo (through Impulse) just to support a DRM-free game developer about a week ago. I have to say it was a good game as well! [/quote] I played World of Goo for hours this weekend. I agree, what a fantastic game. It's Seabass' fault, he was testing it in the office and it looked interesting. Thanks a lot, Seabass! [e digicons]:P[/e]