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john27f
john27f
Join Date 09/2019
0

KB4515384 install`s then the intel I211 gnc fail`s along with soundcard

update fail`s

September 14, 2019 10:30:43 AM from Stardock ForumsStardock Forums

After updating this  I lose not only the soundcard but also the connection to the web, it tells me I have a problem with the intelI211,meaning I have no internet, i have uninstalled the update so I can ask the question can I fix it so that it runs without any problems, i have reset the pc to default and tried again but no joy, what am I doing wrong.

thanks j.

internet
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john27f
ALMonty
Join Date 01/2002
+242
Reply #1 September 14, 2019 11:14:33 AM
from WinCustomize ForumsWinCustomize Forums

Just do a search https://mspoweruser.com/microsofts-latest-patch-tuesday-updatekb4515384-for-windows-10-1903-breaks-audio-on-some-pcs/

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john27f
john27f
Join Date 09/2019
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Reply #2 September 14, 2019 12:49:23 PM
from Stardock ForumsStardock Forums

it is not only the sound issues, it tell`s me "that the intel I211 gigabit network connection is experiencing driver-or hardware related problems",I have NO internet connection, i have to uninstall the update to get connection back.

I use an msi b350 carbon motherboard, running an amd  ryzen 5 ,intel I211gigabit network(built in) and the sata  ahci controller also fail`s

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john27f
Iben
Join Date 09/2002
+56
Reply #3 September 14, 2019 9:23:41 PM
from JoeUser ForumsJoeUser Forums

The simple 3 options.

1 Refresh to factory state, reinstall everything and shut off updates.

2 Fix it yourself.(might not be simple)

3 Call the geek squad to come and fix it.

4 Install all updates and wait for Microsoft to fix it with the next update.   

 

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