Mellified

Mellified

Joined Member # 324650
5 Posts 12 Replies 2,562 Reputation

Unfortunately the service provider hosting the skins is experiencing another issue tonight. We'll be working on solutions but that doesn't help anyone immediately. Right now no images are loading on wincustomize.com and uploads will fail again. We don't have an ETA from this provider yet but things should be online again in the morning (Eastern time zone). Apologies for the inconvenience.

12 Replies 12,932 Views

Thanks for sending the information over. After looking at things we think you're getting disconnected. There's a specific sequence of events we reproduced that could cause the behavior you are seeing. We'll get a solution in place for a future release. Until then just know if you wait longer than about 10 minutes something is probably wrong and you should exit the game and restart to be sure. Very sorry for the inconvenience!

11 Replies 11,920 Views

Even with your higher rank you shouldn't be waiting 25+ minutes. Please report back if you are successfully connecting to the servers. Easiest way to check is to verify your name and avatar appear in the top right of the main menu. Please send me your TachyonLog.txt located in: %LOCALAPPDATA%\Stardock\Tachyon\ (you can copy and paste the line above into Explorer) Finally, please PM me your Steam ID as that'll allow me to investigate your match history.<

11 Replies 11,920 Views

There was an issue yesterday and early today with replays not being uploaded due to a server-side problem. We've got a workaround in place now and we'll put a more permanent fix in place Tuesday morning. Sorry for the inconvenience!

3 Replies 20,271 Views

[quote who="BadVoltage" reply="5" id="3631693"] Why do they impose a limit in the first place? [/quote] Without the UI scaling limit important elements of the UI would be offscreen at high scaling / low resolution. The UI is sized such that 1.0 scaling fits a 1080p (1920x1080) screen. Any other resolution needs the UI scaled to maintain the same size. That means, for example, 900p needs the 80% (.80) UI scale option because it is ~80% of 1080p.

21 Replies 34,039 Views

Today some adjustments have been made to the matchmaking system for Ashes of the Singularity. The time to match against all ranks has been reduced from approximately 2 minutes to ~1 minute. Note that players at very high and beginner ranks will (still) never be matched. Previously matchmaking prevented repeated matches against the last 5 players played. This has been reduced to the last 3 players. We expect these changes to increase the match frequen

3 Replies 21,331 Views

Up to 16 cores are supported by Ashes currently. The real world benefit of more cores is that the CPU won't bottleneck the GPU. If you play Ashes on low settings with a decent GPU you can actually max the CPU before the GPU. Here is an example. Note the CPU and GPU framerates are identical, indicating the CPU bottlenecked my perfor

7 Replies 64,383 Views