As mysteriously as the crashing started, it has now stopped and I have been playing it again. I finished my saved game and have started a new one as well with no issues. I hadn't done anything specific, just left it alone for almost 3 days and when I ran the game again it worked.
Its installed on my D drive in the steam folder, so outside of the program files.
Been there and its useless, provides ZERO actual support. I'm at the point where if I don't get any help I may have to start phoning every 15 minutes.
PLEASE HELP!!!!!! I cannot load saved games OR create a new game. Essentially making the game unplayable. Please Please Please somebody provide some meaningful help.
For the love of all things holy somebody please help.
So the game is now loading BUT whenever I try and load a saved game OR start a new game it then crashes. So I effectively cannot pla the game at all.
I finally got the game to start again BUT I still can't actually play it as every time I try and load a saved game or start a new one it crashes. Below is the debug.err file. Debug Message: Current Time UTC: 10-29-2025 04:27 Debug Message: Version 3.01, Build #76, last updated on: 10-28-2025 12:15 Debug Message: Product Version 76.1.31.1 Debug Message: ExecutableSize: 42216520 B, (41227 KB) Debug Message: Ste
I didn't update either manually but they may have auto updated. I'll check those out.
I am just doing this right now, however I do want to note that the game worked for almost 4 weeks and then just stopped.
Is there no actual support anywhere????
CD3D11Renderer::GetImageInfoFromFile FAILED: Memory allocation failed. Could not load info from file "D:\STEAM\STEAMAPPS\COMMON\GALACTIC CIVILIZATIONS IV\GFX\MODELS\SHIPS\TEXTURES\DreadlordsTexture_A_Data.dds" 慢污潬慣楴湯 I tried adding the no launcher to see if that would work and I got this...not sure if this helps or not.
I was playing the game yesterday afternoon (oct 27), and everything was working fine. I came back to play it in the evening and now the game no longer works. It doesn't matter if I try to load a saved game or start a new one, the game always crashes. I have uninstalled the game and reinstalled it without any change. What is rather annoying is there is nothing that comes up to say why the game has crashed so I can work through it and potentially fix it. Every other game I have every pl
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