bill.leibold

Reply to Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

Security software didn't block this. This is a software development system and we develop/test batch files quite often! Nothing gets blocked here.

Reply to Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

I tried to install again over the corrupted install and this appears to have worked. I noticed some Registry keys were not 'purged' by your purge process?

Reply to Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

Hey, I also ran the purge batch file twice and both times it fails the same. The Fences app is still registered as an installed app.

Reply to Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

I should have shown the batch file exe results... still issues with locked files.

Reply to Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

Hey Basj, That didn't work at all. The batch file executed as expected, then it automatically launched the Installer to uninstall, then it ran into the issue where DLL assemblies are be locked by a process(s).

Cannot upgrade from Fences 5 to Fences 6 in Fences Stardock Forums

Hey, I cannot even begin to upgrade from Fences 5 to Fences 6 nor can I uninstall the corrupt Fences 6 installation. I had an issue today upgrading on another system also. I had to completely uninstall and reinstall as it complained about

Reply to Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

Hey, Thanks so much. I am surprised nobody has ever complained or put 2 systems side-by-side with differing monitor heights. I guess my config is a bit unique in that the taller monitor height is on the left with movement towards a shorter monitor height to the right resulting in this unintended offset. I probably have to search for my cursor 30-50 times per work session as it would be inadvertently sent somewhere else I didn't intend for it. Best regards,<

Reply to Extremely Disappointed with Stardock Technical Support in Multiplicity Stardock Forums

I did and surely didn't appreciate a response full of belittlement! I expected better from Stardock!

Reply to Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

" The issue here is the software is working as it was told to." Then maybe you need to consider other options as this is not normal in other software that does similar. " I would imagine the number of people who have intentionally misaligned monitors like this is pretty

Extremely Disappointed with Stardock Technical Support in Multiplicity Stardock Forums

To Whom It May Concern, I am writing to express my extreme dissatisfaction with Stardock’s complete lack of technical support regarding my issue. It has now been weeks since I submitted my request, and not once have I received a meaningful response directly from your technical support team. The only communication I have received has bee

Reply to Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

Hey, I really hate to 'have' to start being critical. To begin with I really appreciate you as an intermediary to Technical Support and please to don't take what I am going to say as any disrespect to you! [Stardock Support = Nonexistent] I’ve been waiting weeks for Stardock technical support to even acknowledge my issue. The only responses I’ve

Reply to Multiplicity won't recognize my license for multiple computers after installing latest release. in Multiplicity Stardock Forums

Hey, You were correct in that I needed to answer 'Yes' to that prompt. Never seen that prompt before nor did I change any configuration whatsoever other than when I first installed it a couple months back. Maybe I inadvertently had it set back then and it just decided to bite me now. I also installed the new version before I did this. Thanks for the help as I believe the issue is fully resolved now.

Reply to Multiplicity won't recognize my license for multiple computers after installing latest release. in Multiplicity Stardock Forums

Actually I think you may have stumbled upon the issue. I had just installed on the primary. I went to see if I opened the config on the Secondary it would ask to be updated. This is where I have the issue where I can't do anything with it. Tomorrow morning I will get the download and install. Bill

Reply to Multiplicity won't recognize my license for multiple computers after installing latest release. in Multiplicity Stardock Forums

Hey, I am not trying to activate it. I should be able to hit the 'Configure' context menu item and gain access to a configuration view applicable to the secondary computer. Are you saying this may have changed and there is no longer need to access Properties such as security accesses granted to allow functions such as locking one computer, which will then lock another also if configured for access. The key point I am trying to make is that I believe there are prope

Reply to Multiplicity won't recognize my license for multiple computers after installing latest release. in Multiplicity Stardock Forums

I can't get access to configure the secondary computer at all. Your knowledge I believe is incorrect as I should be able to configure the 'Secondary' computer as a 'Secondary Computer'. I have zero access now! If I can't access the configuration like I have before today, then how would I set another Computer as 'Secondary'?

Multiplicity won't recognize my license for multiple computers after installing latest release. in Multiplicity Stardock Forums

I installed the latest release based on a notification to install. I installed this on my Primary Computer. When I go to configure the 'other' Computer it states my product license has expired. When I enter the product license it states... <

Reply to Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

Hey, Just curious how long it takes for a developer to even acknowledge this is something they may look at? Not sure what " We appreciate your feedback and patience." means in this context.

Reply to Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

Upon further testing I also determined that at times when the mouse cursor attempts to leave the bottom right corner of Monitor 1 it will often transit to bottom left of AWM18(3) monitor, which essentially jumps the gap under AWM18(1) and continues through AWM18(3). Why this is frustrating is that the Windows messaging, system clock etc. are located in the bottom right corner of Monitor 1 and just touching the edge of the monitor boundary will send the mouse curso

Multiple Display configuration with offset alignment causes cursor to jump to edge of working grid. in Multiplicity Stardock Forums

If the cursor was to hit the bottom right position of Monitor #1 where there is an offset to reach AWM18(1) then it will immediately jump to the bottom right position of AWM18(1). I would expect the cursor or mouse movement to freeze or stop if there isn't a screen area to transit to. I can't seem to find a way to stop this behavior and was hoping it was addressed i