CariElf

CariElf

Joined Last seen Member # 43920
14 Posts 228 Replies 2,542 Reputation

[quote who="StevenAus" reply="4" id="2670139"]I'm getting a crash when loading a game about every three times I try to load a game. Sometimes when I try to run the game from Impulse it does not run. [/quote] Most of the crash reports are for crashes on exit, and those I was able to fix. When trying to run the game from impulse and it doesn't run, is there already an instance of Elemental in the process list? I also fixed a bug today where the game was locking up on exit,

6 Replies 3,544 Views

This is working as designed. You have to make a tough choice, do you take your spouse out adventuring knowing that they could be killed, or do you leave them in a garrisoned city to try and protect them?

1 Replies 252 Views

IF setting it to windowed mode doesn't work, please see if the program is making a crash report (zip or .dmp file) in your program data folder. On XP, it's at C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic On Vista or Windows7 it's at C:\ProgramData\Stardock\Elemental - War of Magic

16 Replies 3,405 Views

Please see if the program is making a crash report (zip or .dmp file) in your program data folder. On XP, it's at C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic On Vista or Windows7 it's at C:\ProgramData\Stardock\Elemental - War of Magic If there are logs there, please post the most recent one using dropbox.

8 Replies 1,013 Views

It's not reporting any errors creating the device, although the debug.err said that you're still launching in fullscreen mode. Is it making a zip or .dmp file at C:\ProgramData\Stardock\Elemental - War of Magic ? (It's a hidden folder, but you should be able to go to it by pasting the folder name in explorer). If so, please post it at dropbox.

7 Replies 2,139 Views

I believe that I have fixed this; I didn't reproduce this one specifically but I fixed multiple bugs with cities and FOW which were likely responsible for this bug.

3 Replies 1,301 Views

I've fixed the bug with trying to edge scroll right and increased the default scroll speed, and changed the slider for scroll speed option to have notches so that you can get better results. Edge scrolling doesn't work in windowed mode because if you move your mouse off the window, it loses focus. We used to have it check when it got near the edge, but this caused other errors.

10 Replies 3,494 Views

I've fixed the bug with trying to edge scroll right and increased the default scroll speed. Edge scrolling doesn't work in windowed mode because if you move your mouse off the window, it loses focus. We used to have it check when it got near the edge, but this caused other errors.

3 Replies 853 Views

If you happen to do this again by accident, please post your debug.err file as it might contain errors that will help us track this down. I'm not sure why it would break to the point of needing to re-install; losing the device usually doesn't cause permanent damage. Did you try rebooting before you tried re-installing?

8 Replies 1,385 Views

Copying my reply from the other thread: The next update will have an updated overlay which should return more helpful error messages. In the meantime, you can check the folders I mentioned above for the log files and look at one of the files whose name starts with CVPLoginResponse. If you see the message "Sorry but your account does not have access (a valid registration) to this title" it usually means that your Impulse account uses a different e-mail than the one you pr

5 Replies 2,653 Views

Iswallie, I've responded to your support ticket and your problem will be taken care of shortly. The next update will have an updated overlay which should return more helpful error messages. In the meantime, you can check the folders I mentioned above for the log files and look at one of the files whose name starts with CVPLoginResponse. If you see the message "Sorry but your account does not have access (a valid registration) to this title" it usually means that your Imp

3 Replies 1,830 Views

I'll copy my reply from the other thread If it happens again, there are some debug files that you can send us. On Vista and Windows7, zip up the folder C:\ProgramData\Stardock\Elemental - War of Magic\ImpulseReactor and send it to [email protected] . On XP, the folder is D:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\ImpulseReactor. I'll also speak with the overlay programmer ab

5 Replies 2,653 Views

If it happens again, there are some debug files that you can send us. On Vista and Windows7, zip up the folder C:\ProgramData\Stardock\Elemental - War of Magic\ImpulseReactor and send it to [email protected] . On XP, the folder is D:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic\ImpulseReactor. I'll also speak with the overlay programmer about returning the correct error message.

3 Replies 1,830 Views

Did you get an error message from your firewall and that's how you knew it was your firewall, or did you just try disabling the firewall after Elemental closed? Did you get an error from Elemental saying that it couldn't download the data files?

1 Replies 414 Views

I've actually just fixed that bug; the movement cost was being deducted when the unit started moving rather than when they finished the move. There's still a lot of features not enabled yet. You may want to wait to pass final judgement on the game. As for being able to cancel your pre-order, the short answer is no. https://store.stardock.com/policy.aspx

22 Replies 5,440 Views