You can always order the game from us at Stardock, and if you choose the DVD version, we ship you the box! While waiting for the box, you can download the game and start playing right away!
highlander
Also, make sure that you have applied the update to the copy installed at your friends house.
I Farquhar, Send an e-mail to us at [email protected]
US Navy, 1975- 1979, not retired but I still get disablity checks every month for a shipboard injury. One word for the marines (jarheads), thanks for guarding out gates so very well!
The SoaSE Theme is only available if you purchase the WalMart retail version.
We at Stardock are not sure what is the cause of the shutting down and memory not being cleared. Unfortunately, as we are not the Dev's of this game there is not much we can do testing wise. It is most likely some application, or system file that is not closing correctly. Try e-mailing IronClad directly at [email protected], and perhaps they will have a solution, or at least be made aware of this issue.
regwahn, You'll need to activate by e-mail, follow the directions from this support post; https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1
Quinburger, If your still having issues sending the pics, send them to me at [email protected], as well.
elsupremo, I can not find your e-mail to support, can you resend to me directly? [email protected], include the serial number you have now.
emyln, Check your e-mail too, you also should be all set to register now.
FLjeepGuy, check your e-mail, your serial is now listed in your Stardock account, and you should be able to register and obtain the update.
Did you register the game in Stardock Central? You have to do that first, then ICO should recognize you.
Send an e-mail to [email protected], let us know what e-mail your account is under, and what you want to change your PW to.
Yes, looks like a paid version installed over the Trial version, go with Hankers advice.
All your Case belong to us!
Have you contacted [email protected] yet? We may be able to help you edit your account.
We're working through the Support e-mails as fast as we can, please be patient, and if you send us another reply it will only put your ticket at the bottom of the list.
Check your in box again, Lichbane.
IronClad is the Dev on this game, and a great job they did too. Stardock works hand in hand with IronClad to provide a smooth install and update path via Stardock Central.
Deepblade, LMFAO!!
You may have security applications that can prevent some areas from skinning. Check your systray for any apps like Anti-virus, Spybot, Popup Killers, etc. and disable them. Then re-try applying a theme. Most times, you can add the ThemeMrg.exe file to be ignored by your Anti-virus app.
Yes, nice to hear that, thanks!!
Just to stir the pot a bit more. This is the first report that the publisher of the retail copies may have allowed boxes to go out missing the serial numbers. Our Sales staff is more than capable to get this resolved for you.
Vnugrda, Are you running any security apps in the background? Some anti-virus programs can interfere, as can SpyBot, Popup Killers, AdAware, and other 'watcher' apps.
Wow, each one just fantastic.