Why is he restoring from an Archive? Why not just install via Impulse?
highlander
Is he installing via Impulse or from the DVD?
Banned for being number 1460 out of 1461 Replies Replies
Never mind about the Ticket number, I've answered your e-mail.
Ah-ha! You said the 'P' word! PayPal likely has a very different addy than your SD account. What was your Support ticket ID# ?
Perhaps you used a different e-mail than your original Stardock.net account?
DrJBHL Did you include your dxdiag as well as the WB info when you e-mailed us? If not, it would help. Did this just start happening? where you able to recolor before?
Where do all bad ZubaZ go? http://i285.photobucket.com/albums/ll46/chris_king1976/fail2it9.jpg
Don't worry, we are working on a Demigod MyColors theme, I'm sure we'll have some process to alert all applicable owners of the game, pirates excluded.
Why did the chicken cross the road? For foul reasons.
We are now aware of this issue, for some reason the User Name (Nickname) and Password can not be changed in the 'in-game' options. Our Dev's are working on this issue and it should be resolved soon.
Right-click on the WB Icon in Impulse, choose 'ignore this update'. There is no way to add a Skin to the My Software tab, only Mycolors themes will show there.
carlmalown - check your In box MobBoss - also, check your In box
MobBoss, you e-mailed us after 9:00 PM, give us a bit of a chance, eh? check your e-mail for a reply to your ticket.
This happens when you try to just start the game? What if you right-click and choose 'Run as Admin'? You may want to send this issue in to support, [email protected]
You both will need to create a Stardock.net account (Nickname & Password) and then register your games. You will be able to install and update the game as often as you wish.
I was playing with several of my fellow Stardockians, and one of our guys (damn your eyes GreenReaper!) was UB, he was unstoppable!!
We are working on the On-line Multiplayer system, should have big improvements soon.
Yup, both above have it correct.
We are looking into some sort of 'votekick' as you say. It is the hottest fix and our Dev's are working on it.
It should look like this; XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX 6 groups of alphanumeric characters, no letter O's or I's If your Manual (on the back) doesn't have this number, shoot us an e-mail at [email protected]
Check your system for any 'Extra' security items like SpyBot, AdAware, etc. these can interfer with some games. Disable any of this extra stuff as you can, and try launching again.
What most likely happened is you had an account with us, under a certain e-maill, but PayPal used a different e-mail addy, and so actually created a new account. This new account does not have the Nickname & Password though, so e-mailing us is the right thing to do. Expect a reply by tomorrow morning, as we're closed right now.
Yes, send your e-mail in from the Stardock.net account e-mail you used when you created your account. also include the serial number your attempting to use.
Thank you very much for all this assistance in helping others, you have the true spirit of Stardock!!