MobBoss

Reply to Registering Demigod (Retail) in Demigod Technical Support Demigod Forums

I guess I will have to explain it to you as simply as I can. Any response from you aside from 'we are really sorry, etc. etc.' will be taken as an irate customer to indeed be arguing or making an excuse in the face of a huge blunder that affects the customer. And we do indeed have a point of contention....you simply seem unable to either recognize or comprehend it. Yes, its nice to give kudos to people that work hard....namely the consumers that work ha

Reply to Registering Demigod (Retail) in Demigod Technical Support Demigod Forums

[quote who="Zubaz" reply="4" id="2147524"] Just a suggestion, but when facing irate consumers who bust ass for their hard earned dollars and expect a purchased product to perform as expected, dont try to defend yourself. At all.I was not defending. I was informing. (And complimenting the support team) [/quote] Apparently you just dont get it. Arguing with the customer only succeeds in that customer not giving you the business you desire. In your part

Reply to Registering Demigod (Retail) in Demigod Technical Support Demigod Forums

[quote who="Zubaz" reply="21" id="2146352"]Sales and support busted ass and were working all day on these types of issues. It sucks that there appears to be a problem but everyone is getting taken care of. That team rocks. [/quote] Just a suggestion, but when facing irate consumers who bust ass for their hard earned dollars and expect a purchased product to perform as expected, dont try to defend yourself. At all. If I b

Reply to Registering Demigod (Retail) in Demigod Technical Support Demigod Forums

My email from support only requested a copy of my receipt and a copy of the box and back of the manual - which I complied with. Will report back to the thread when the issue gets resolved for me (to give the rest of you assurance that they are indeed making progress on the issue).

Reply to Registration/Serial # problem in Demigod Demigod Forums

I had a ticket in last night on the 14th on this issue. No answer from support as of the time of this post.

Reply to Registering Demigod (Retail) in Demigod Technical Support Demigod Forums

Still no reply from support@stardock on my email to them last night on this issue.

Reply to Demigod Install Key problem? in Stardock Support General Stardock Forums

I have this same problem. I bought the retail version from Best Buy. Key label has the header "Take Two Interactive" with a 35 letter/number key (including the dashes) on the back of my rulebook. Typed it in several times, lower case, and verified that I have done it correctly several times. No luck. Help?

Reply to Registering Demigod (Retail) in Demigod Technical Support Stardock Forums

I get the same error in trying to register my product. I also bought it at BestBuy. I only have one Impulse account. I have entered the code in correctly several times and it keeps telling me that product registration failed. EDIT: Submitted a ticket with support and the reply email says it may take up to two days to get a reply from support. Yippee.