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1.09n[b].109: File download error

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1.09n[b].109: File download error

from Elemental Forums

I saw there was an update Impulse and keep getting the error:

"File downloaded is smaller than expected"

I am on version 1.09n[b].108 and am trying to update to 1.09n[b].109

 

I also just got the Internet access message. This is the first time I have seen that. I am connected, as I am typing this on the same PC as Elemental. No FW or AV issues.

Is something up with Impulse?

 

elemental
29,812 views 64 replies
Reply #51 from Elemental Forums Top

I'll say ignore it.  I ended up having 109e reinstalled by mistake.  After a mild wtf, I got the latest installed again.  A error of some kind.:(

Reply #52 from Elemental Forums Top

Same problem here - not happy :(

 

Galactic Civilizations III
Reply #53 from Elemental Forums Top

How can you update to beta guys, now that this problem exists?

I have 1.09e and want to get the beta, but it only gives me the latest beta that is not downloading.

Any help there please?

Reply #54 from Stardock Forums Top

I have had this problem since I bought the game last week, I did a forum post but received no help in getting this game running from Stardock.

I am very disappointed in their customer service.

Reply #55 from Elemental Forums Top

Quoting Capitalist2010, reply 54
I have had this problem since I bought the game last week, I did a forum post but received no help in getting this game running from Stardock.

I am very disappointed in their customer service.
End of Capitalist2010's quote

They've just had Thanksgiving...give them a break!

Reply #56 from Stardock Forums Top

I bought it a week ago, which is several business days prior to Thanksgiving.

In my view, going on holiday when their distribution system is not working is very unprofessional.

Reply #57 from Stardock Forums Top

Quoting Capitalist2010, reply 56
I bought it a week ago, which is several business days prior to Thanksgiving.

In my view, going on holiday when their distribution system is not working is very unprofessional.
End of Capitalist2010's quote

They've had holiday related staging problems before IIRC and I'd be surprised if they didn't learn from this experience.

It's one of two things they need to work on IMO (the other being third party expansion pack related issues.)

Reply #59 from Stardock Forums Top

Nothing I've heard.

Reply #60 from Elemental Forums Top

After everything else, now not being able to install this game for over a week due to the download service being out?  This is now enough to officially move me over to GOG for all future purchases.  I will take files that I can store myself and use when desired, thanks.

Reply #61 from Elemental Forums Top

I am able to install fine now.   If you are still having problems, contact support.   

Reply #62 from Elemental Forums Top

After everything else, now not being able to install this game for over a week due to the download service being out?  This is now enough to officially move me over to GOG for all future purchases.  I will take files that I can store myself and use when desired, thanks.

End of quote

 

You still not able to install?

Are you sure you do it right?

Problem was fixed 2 days ago i think, you should be able to install everything correclty now.

Start by installing the stable version first and then go for the beta if it helps, i think thats where your problem is.

 

Reply #63 from Elemental Forums Top

Works now.

 

Problem was fixed 2 days ago i think
End of quote
   Not quite -- didn't work here 2 days ago.

Reply #64 from Elemental Forums Top