I'll get on the game when I'm online and it'll prompt me that there is an update available.  I'll open up impulse and it says that it can't contact the server.

I will say that I didn't input the product key and register the program online when I first got it because I couldn't get online at the time when I installed it.  If this is the problem, how do I register it if I said no to it when it asked me? I tried uninstalling it and reinstalling it but the prompt didn't show up.