Yeah, I know, you're right...Felt really helpless and frustrated nothing was getting done. Just woke up and saw that I got a reply. It seems the system in place doesn't do a good job of recording which email it sends the confirmation email to, nor does it seem to do a good job of recording an actual purchase...
I didn't want to bother any of the developers that post here by sending a PM, ultimately they're not the ones who are going to look at it, and it just wastes there time when they could be reading about a bug problem or a suggestion.