Aethras_Lost

Aethras_Lost

Joined Member # 4929155
8 Posts 22 Replies 677 Reputation

I have tried unplugging and replugging in, in all 6 usb slots on my computer. I have tried restarting; I have even gone so far as to uninstall the driver itself in device manager and reinstall via plug and play. I also tried cleaning my registry, and uninstalling my original mouse and only leaving the Kensington plugged in. And no, I have not tried their tech support because it was a gift and I can't exchange it. Not windows 8, No. I am running on up to date Windows 7 Home Prem

17 Replies 71,661 Views

Okay! So here is my problem I am having. I recently received a Kensington Mouse-in-a-box as a gift. I have tested it on several computers and it works fine, but on mine it refuses to respond. When I plug it in, my computer makes the 'device plugged in' sound. Or 'device recognized' sound or whatever. And in the 'device manager' it shows up. But when I move the mouse itself, the pointer on screen doesn't respond. Any tips on how to fix this problem?<

17 Replies 71,661 Views