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Reply to Can't Download Dark Avatar - Some Help Please in Bug Reports Stardock Forums

Hello to all, Mr. Dark Z I can't find a ticket in the support que for your troubles. I also wanted to post here what I have been telling thoes with ticket in our support que. Try manually updating the serial number. Do this by going to Stardock Central, Tools > Register Products. In that menu use the tabs on the left side to select the category then in the main window please set the software name. Copy and paste the serial number in the box and hit update to update your se

Reply to Everytime I Think the support of stardock is bad, it seems to get even worse. in ThinkDesk Stardock Forums

I wanted to add quickly that we checked on any available tickets you might have had open with us to see if there was something that was neglected or missing. Please note that you have never responded to any of our reply’s to your open tickets. Before you criticize the hard work that support puts forth for this community and for our customers please be sure that you first utilize what is offered to you. We still sta

Reply to Everytime I Think the support of stardock is bad, it seems to get even worse. in ThinkDesk Stardock Forums

If you have troubles with our software please contact us at [email protected]. If you have complaints please send them to [email protected]. If you are a paying customer and need help immediately please use the phone numbers listed on our Contact Us page from Stardock.com. We in the support staff are willing and able to provide as much support and needed answers for questions as often as possible. There are much better ways to get your answers and assistance provided. Please utili

Reply to objectdock themes in ObjectDock Stardock Forums

Themes can be used in either the free or pro version. However for background alterations (save for the ones that are built right into the software) there is no functionality built in. So skin the icons all you like but the bar it self can only be changed with in the software.

Reply to Dreadnoughts get 16 moves ? in Galactic Civilizations II Stardock Forums

I think most of the movies you see are always super fast little ships killing each other while darting around huge ships whom are also killing each other. Just from a stand point of seeing something different and practical I like this concept of same to fast speeds. If you have a ship the size of a planet but you put two planet sized engines on the back... Well yeah I think the tortoise should win that race. Not a Stardock thought mind you... just my own. Now should that thing have great

Reply to thinkdesk and multiplicity question in Multiplicity Stardock Forums

Well ThinkDesk is a great set of programs. However if all you want is the Multi Pro then yes just buy it on it's own.

Reply to Trouble Getting Multiplicity working on 2ndary computer in Multiplicity Stardock Forums

Try selecting the secondary computer in your settings. Then click configure and turn on "look up IP address...". That should fix it. If it dosen't turn off all your security and see if it is interupting the connection. Also after a reinstall of Multi be sure that windows isn't blocking you again. Cheers, Seabass

Reply to Feature Request to help me use WoW and Ventrilo more effectively in Multiplicity Stardock Forums

Hi, I will forward this onto the devs. This is currently not a feature. I too play WoW with our software. However I have another gaming pad that I have plugged into the primary computer that does all my quick key dirty work for me. This is a very good work around should you have such an item. Mean time I am passing this along. Seabass

Reply to Activation Questions in Multiplicity Stardock Forums

Thanks for the bump Try going through a manual activation process. This is ment for offline systems. If you still have problems copy and paste the error message it kicks back to you along with the activation string in an email to me. I will try to run it from this end. An activation string is a long serial number that starts like this: m=1&v=1&a1=D13A622050BB308A.... For activatio

Reply to please help me quick in Misc. Games Help Stardock Forums

Did you buy the copy used? If you did and its registered then you wouldn't be able to activate it. If you bought it new and it isn't activating use the manual activation process. Here are online instructions: https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1

Reply to OD Plus bug in ObjectDock WinCustomize Forums

Try this to just clear the cache: http://sd.stardock.com/mike/apps/clear_cache_odp.bat Be aware this reverts back all settings.

Reply to stardock central in Stardock Software WinCustomize Forums

You can do half a clean sweep in SDC. Please try the following from within Stardock Central: -Go to Tools->Settings -Click the Internet section -Click the "Refresh XML Data" button -Change download servers Run this program: http://sd.stardock.com/mike/apps/clear_cache_sdc.bat

Reply to OD Plus bug in ObjectDock WinCustomize Forums

When you installed the newest version of OD 1.5 did you install right over the old version? Have you tried uninstalling the whole thing and getting a fresh version? The reason I ask is have tried this on 3 PCs now and cannot replicate the problem.

Its Your Show in WinCustomize Talk WinCustomize Forums

There is currently a contest going on here at IYS: http://www.iystv.com/107/vote/ These are amateur videos set up for a big win of $100k My friend produced with his sketch comedy group Emphatic Justice. I find it to be the very best on here friend or not. Please check it out if you have the time and vote. Should you guess what extra I play you get the cookie. Vote for whomever you want of course. Just don't vote for something that sucks <img src="http://images.stardoc

Reply to WinXP <-> WinVista RTM? in Multiplicity Stardock Forums

Actually I have Vista on my second machine and it works fine for me. Have you tried the simple things first? Like reinstalling ? Also do you have any security software that could be blocking the connection? <span class="mediumtext

Reply to Multiplicity and World of Warcraft to dualbox - Useless? in Multiplicity Stardock Forums

No I am afraid that you cannot duplicate actions on each box to dual wield mages. Multiplicity shares mouse and key board function but not simultaneously. You should also be aware (he says from experience) that if you have fast pads or extra mouse/joystick keys and commands that the software has to be installed on both PCs.

Reply to Entry name text invisible on mouseover in ObjectDock Stardock Forums

Thats a Z Ordering issue. Like they said here make sure that your "Always on top" button is checked. If this is the case have you tried pulling a icon slightly off the dock then letting it drift back down to the dock again? Most times this forces the Z Ordering to correct it's self.

Reply to ODImg.dll not found! in ObjectDock Stardock Forums

Hello, For thoes that may end up with the same sort of problem here are the fast links to uninstalling and reinstalling Stardock Central. -Run the file here: http://sd.stardock.com/mike/apps/remove_sdc.bat -Restart your computer -Reinstall SDC from here: http://sdc.stardock.com/sdcentral_setup.exe

Reply to Trouble with City of Heroes in Multiplicity Stardock Forums

Hi, I posted on this elsewhere but I will update here as well. We know about the issue with CoH and EQ1 and 2. I was able, through help of our customers, to get some accounts and replicate the problem. I have spoken with the developers on the matter. What is being considered is that the anti cheat features of the games are interrupting Multiplicity. The reason that this is taking so long is two fold. 1) We are still working on how to correct this. 2) We don't want our

Reply to Thinkdesk and Everquest in ThinkDesk Stardock Forums

As was stated before this issue is still being looked into. Multiple tests have been done and this issue has in no way been ignored. We have been able to replicate the issue and are seeking a way to fix it. At the moment it is believed that some of the built in anticheat software in EQ is responsible for the interrupt. Please stand by while a solution that works for both Multiplicity and EQ is reached. Cheers, Seabass TechSupport

Reply to Space Rangers 2 Discussion in Space Rangers 2 Stardock Forums

Yarlen, just curious.. Are you a developer or one of the support dudes? Nope Yarlen counts as a guru. I however am support. Though as he said we are only Tier 1 support. For full fleged support seek Cinemaware. I have just started playing which is saying something as it is contending with my NwN2 time quite well. <img src="http://images.sta

Reply to Windowblinds won't start in Vista RC1 in WindowBlinds Stardock Forums

Yup we get that alot. Trust me though we will be ready for Vista. That is will Vista be ready..... for US?!?! DUM..dum... DDDDDAAAAAAAaaaaaaaaaa *slam* Just ignore me

Reply to spyware? in WindowBlinds Stardock Forums

No there is no SpyWare. Sometimes scripts make security software freak out, and multiple widgets and the like access the web to bring you weather reports, sports scores or what have you. But NO spyware. Cheers, Seabass

Reply to Ventrilo, World of Warcraft, and Multiplicity in Multiplicity Stardock Forums

Have you installed the dirvers on both machines for the mouse button? I have the current 1.09 (plus vent and wow) and I simply had to make sure the software was on both machines. Let me know

Reply to Trouble with City of Heroes in Multiplicity Stardock Forums

Got it. Will send you another reply shortly.