Reply #1 Top

Hello,
Sorry to hear you are having issues. First,p lease try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products . Install it, reboot immediately again. Retest it and report back.

If the issue still happen, need more information on your system.

  1. Windows 10 or 11? Also, need its full version and OS Build number. Please use Winver.exe.
  2. Start11 full version number.
  3. Do you have any other 3rd party application that change how your Windows Explorer work?

Thank you,
Basj,
Stardock Community Assistant.