Product Key

from Stardock Forums

Re-installing Icon Dev. on new pc. Says Product Key is old and has changed. Where and to what?

 

icondeveloper
6,467 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. But need to know more on your system. Was IconDeveloper purchase under standalone product or with Object Desktop? If you goes to your product account page https://store.stardock.com/myaccount/products, does IconDeveloper appear there?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Yes, standalone at stardock. Yes, it shows in my product page, but the key does not work. Says that some have been changed, but that's all I can read.

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Hello,
Something might have changed. Please raise support ticket using the link below, use "ask a question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Thank you