paiement

from Stardock Forums
Bonour,
Votre site me demande de terminer le paiement
alors que cela a été fait.
Voir ci-dessous
 
Payé avec
(FORTIS x-5204)4,99 EUR
le 1 avril 2023
Votre mode de paiement secondaire : MasterCard x-2401
 
Numéro de transaction
3RW91725TV712443S
Informations du vendeur
Fastspring BV
[email protected]
Détails de l'achat
Start11™ Upgrade
4,99 EUR
 
Total4,99 EUR
Imprimer les informations
stardock software
1,129 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant