Not installing

from Stardock Forums

Hi,

 

I just bought tiles2, then during the installation process, the restriction notice appear saying i can not install. it

 

is there a way you can help me..

 

thank you

tiles
6,985 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know some information on your system.

  1. Windows 7,8, 10 or 11, and its version you trying to install Tiles 2 on? Use Winver.exe to get Windows full version numbers.
  2. Are you running ARM type CPU? (Not AMD or Intel CPU)

Thanks
Basj,
Stardock Community Assistant.

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Reply #4 from Stardock Forums Top

I believe Tiles 2 is not yet fully compatible with Windows 11 : You can refer here to get which Stardock Software is compatible with Windows 11 : https://forums.stardock.com/505717/stardock-app-compatibility

Thank you,

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

if that is the case is there a possibility to refund may payment sir? or to be swap to other product that is compatible to my current windows 11..

thank you 

Reply #6 from Stardock Forums Top

For refund, please raise support ticket using the link below. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant