SoundPackager

No sound files and empty sceen with online store button

from Stardock Forums

the download button does not work I went thru all drop down menu's, uninstalles/re-installed the right click button does nothing, cant import the 4 or 5 other sound files into the app (just aquarium) file showing. the app feels broken or unfinished. running win 10 64 bit AMD x470 NVIDIA 1650 8GB vram 16GB ram. and support sent a message back. Not looking for a refund, but a working product I am a long time supporter of Stardock products.

2,193 views 6 replies
Reply #2 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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Reply #4 from Stardock Forums Top

There is a server glitch causing the online tab to not work currently.

Once the US people are in they will reset it so it does work correctly.

Reply #6 from Stardock Forums Top

the app is working now THANX. Looks like it was a server issue, and also when it installed the sound files were not visible at first (I was defragging   at the time and might have affected the install)