Black screen with windows update on Windows 8.1
I recently had to roll back a windows update that was severe enough that upon login, all I got was a black screen. The only means of doing _anything_ was to reboot into safe mode and rollback the latest windows update. Upon checking my "action center", I have the following problem report for the explorer process, which mentions something that looks like a window blinds exception being thrown:
Source Windows Explorer Summary Stopped working Date 5/26/2014 8:42 PM Status Not reported Description Faulting Application Path: C:\Windows\explorer.exe Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.3.9600.17039 Application Timestamp: 53156588 Fault Module Name: StackHash_cae0 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: PCH_59_FROM_WBLIND64+0x00000000000DDA80 OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Information 1: cae0 Additional Information 2: cae07e8a609bc2071a056a872275629a Additional Information 3: bcbb Additional Information 4: bcbb690e09c7f716940f2b963ab1b314 Files that help describe the problem WERInternalMetadata.xml AppCompat.txt memory.hdmp triagedump.dmp
I don't tend to run windows very often on this machine, and when I do, I tend to install a tonne of updates at once... so I'm not sure which one triggered this. The rollback claimed it was a "directx" update, but I know I installed many more than just that one.