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MuLaFlaga
MuLaFlaga
Join Date 03/2006
+9

Account not up to date?

January 27, 2014 4:44:43 PM from Elemental ForumsElemental Forums

I went here -> https://www.elementalgame.com/fallen-enchantress/purchase to check and see about the new DLC that you brought out called Dead World and I notice that it says I own the game and the Map Pack DLC. The Quest pack and the Loot Pack does not say that instead it shows the price but my Steam account says that I have both of these. Is my Steam account wrong or is my account info with Stardock not up to date? Is there a way to check and see if the DLC's are installed and which ones they are?

cheers

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MuLaFlaga
kryo
Join Date 05/2003
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Reply #1 January 27, 2014 5:00:32 PM
from Stardock ForumsStardock Forums

Right click the game in steam and hit the View DLC option to see what you have installed.

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MuLaFlaga
MuLaFlaga
Join Date 03/2006
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Reply #2 January 27, 2014 5:33:12 PM
from Elemental ForumsElemental Forums


Ok I did that now I think is see why....

Loot Pack..........Steam Store

Map Pack..........Retail (Got it from your web site)

Heroes Quest....Steam Store

Your web site does not see that I got the other two from steam. I take it that is the way your web site is? and others? Is it better to get it from Stardock or Steam?

cheers

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MuLaFlaga
Gargabee
Join Date 09/2008
+100 sdsupport
Reply #3 January 28, 2014 8:03:10 AM
from Stardock ForumsStardock Forums

Unfortunately our site will not show any DLC that you purchased from Steam. It will reflect any game that you purchased and activated though, regardless of if you purchased it from us or elsewhere.

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MuLaFlaga
StevenAus22
Join Date 06/2010
+110
Reply #4 January 30, 2014 11:30:40 PM
from Elemental ForumsElemental Forums

AFAIK, Stardock gets more of the profit when you buy from them then activate it on Steam, than if you buy on Steam directly.

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MuLaFlaga
MuLaFlaga
Join Date 03/2006
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Reply #5 February 16, 2014 12:42:18 PM
from Elemental ForumsElemental Forums

Thanks for the info

cheers


 

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MuLaFlaga
MuLaFlaga
Join Date 03/2006
+9
Reply #6 February 16, 2014 12:44:26 PM
from Elemental ForumsElemental Forums


Ok so now I am confused I just bought Dead World DLC via StarDock but the above link says I did not and Steam says I got is from them when I did not.

cheers

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