I also bought E:WOM as a pre-sale, for both me and my wife. When we got the game, I actually thought it was okay, But not good enough for me to continue playing past 1.2. Did I hate Stardock for the game? No. Why? Because it isn't the first time, nor will it be the last time I purchase a game, and not walk away feeling this is perfect, or even a good game. Happens all the time with movies, do I expect my money back or expect that a film company will give me a free ticket to another show later, no.
But when I received an email from Mr. Wardell saying that because the game didn't live up to anyone's expectations and I would get their next game based on the world, Fallen Enchantress for free. I was blown away. I had never heard of that, and so I gave it a shot, and liked it. It is still on my computer, and I still fire it up to play it. Then I get an email, saying to go to Stardock, and look at my downloads, because I have access to a free beta of Legendary Heroes. And I began playing that at v .75. Been playing it a lot since then.
As for the DLC, no one is saying you have to buy it, and a lot of the changes are free in a patch. I love turn based strategy games, and love having another game and company to support. Take Civ. V from Firaxis. I own it, and I own all of the DLC, and expansions for it, it is a great game, and has been out for several years. Do I regret buying any of the DLC? No, Do I think some of it, or all of it should be free? No. I for one, do not see DLC for games as an issue. I like this type of game, I will support this type of game, and I will continue to give my money to those developers that produce the kind of game I love, because if I don't, those games will disappear. To be honest, if they had given me access to LH beta, and then asked me to pay the cost they are selling LH as an upgrade to owners of FE, I would have paid it, and been happy to do it. I actually game to the forums today, to see if there was anymore DLC coming, or any more plans for the game, saw this post and responded to it.