Can't get serial number to work

July 17, 2013 7:26 PM from

Stardock Forums

I bought Galactic civ 2 off steam last night. I keep entering the cd key/ serial number and it does not work

Removed by ID

Please assist. Bill

3,461 views 5 replies

Reply #1 July 17, 2013 7:31 PM from

Stardock Forums Top

DO NOT post your serial numbers or Steam keys in the forums.

You would need to contact Steam support and I they should be able to assist.

Reply #2 July 17, 2013 7:33 PM from

Stardock Forums Top

Contact them how? by phone?

Reply #3 July 17, 2013 7:46 PM from

WinCustomize Forums Top

Quoting Shareofhonor, reply 2

Contact them how? by phone?

End of Shareofhonor's quote

Try here - https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460

Reply #4 July 18, 2013 8:03 AM from

Stardock Forums Top

The serial number you had posted is a bit short. It should contain 6 sets of 5 characters. When you right click on the game within Steam and choose 'View CD key', by default the Steam window cuts off the last set of characters. You can use the 'Copy key to clipboard' button to get the whole thing or you can just re-size the window that contains the serial.

Reply #5 July 18, 2013 9:40 AM from

Stardock Forums Top

Thanks very much, that was the problem.

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