Problem after activation

from Stardock Forums

I have bought this today & since activaton I am just getting a black screen with the Start8  Start button.

I am no longer able to see my desktop.

Any idea why this is please?

IG

start8
1,717 views 8 replies
Reply #1 from Stardock Forums Top

You should contact [email protected] (after you reboot)

Ashes of the Singularity II
Reply #4 from Stardock Forums Top

Quoting iangrove1, reply 3

Contacted support over 6 hours ago & still no reply
End of iangrove1's quote

It may be a day or two.

Reply #5 from Stardock Forums Top

Thats not support!! Come on, I need my other PC working.

Your support?, Can't you help me?

 

Reply #6 from Stardock Forums Top

Reboot in safe mode and uninstall Start8 if you need to. We'lle look at you case as soon as we can. 

Reply #7 from Stardock Forums Top

I've half sorted this.

However the Start button now only brings up Start8 configuration instead of doing what it should be doing.

Any ideas please?

 

Reply #8 from Stardock Forums Top

Quoting iangrove1, reply 7
Any ideas please?
End of iangrove1's quote

I've never seen that happen before.