Help - the game crashes to desktop right away
Stardock Forums
Hi all,
When I try to run the game, it flashes the introscreen for a split second and then crashes back to the desktop without a sound. Please help!
Here is my debug file...
Thank you! I really want to play this game!
DebugMessage: Version 1.32 last updated on: 03-28-2013 18:20 DebugMessage: Entering WinMain Debug Message: Command Line: DebugMessage: *********DXDiag info follows.********* System Info Time: 3/28/2013, 19:32:23 DirectX Version: DirectX 11 Machine Name: GL-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431) Languages: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: p6654y BIOS: BIOS Date: 07/21/10 09:12:50 Ver: 6.02 Processor: AMD Athlon(tm) II X4 630 Processor (4 CPUs), ~2.8GHz Physical Memory: 4096MB RAM Page File: 2069MB used, 6118MB available Windows Dir: C:\Windows
Display Info Display device 1: Device Name: \\.\DISPLAY1 Card Name: ATI Radeon HD 5700 Series Manufacturer: ATI Technologies Inc. Chip Type: ATI display adapter (0x68BE) DAC Type: Internal DAC(400MHz) Key Device: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_29801682&REV_00 Display Memory: 2806 MB Current Display Mode: 1440 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Max Resolution: Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6 Driver Version: 8.17.0010.1043 Driver Date: 8/25/2010 22:00:02 DirectX Acceleration Enabled: Yes
Sound info Sound device 1: Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2AB1&REV_1003 Manufacturer ID: 1 Product ID: 100 Driver Name: RTKVHD64.sys Provider: Realtek Semiconductor Corp. Driver Version: 6.00.0001.6132 Driver Date: 6/8/2010 06:21:02 Type: WDM Other Drivers: Acceleration Level: 1 Cap Flags: 0 Min/Max Sample Rate: 0, 0 Sound device 1: Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2AB1&REV_1003 Manufacturer ID: 1 Product ID: 100 Driver Name: RTKVHD64.sys Provider: Realtek Semiconductor Corp. Driver Version: 6.00.0001.6132 Driver Date: 6/8/2010 06:21:02 Type: WDM Other Drivers: Acceleration Level: 1 Cap Flags: 0 Min/Max Sample Rate: 0, 0
DebugMessage: *********END dxdiag info.********* DebugMessage: Using 2 samples for multisampling. DebugMessage: Game Resolution: 1440 x 900 (windowed mode) DebugMessage: HAL (hardware vertex processing)ATI Radeon HD 5700 Series DebugMessage: Presentation Interval: Immediate. DebugMessage: Back Buffer Bit Depth: X8R8G8B8. DebugMessage: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel. DebugMessage: ** Checking Direct3D 9 Device Capabilities ************************************ DebugMessage: A full-color cursor is supported in hardware at high resolution modes. DebugMessage: Bump mapping is supported. Debug Message: Device is now ready Debug Message: GFX-THREAD: DISABLED DebugMessage: Border size reported as 6 by 28 DebugMessage: Shell initialization complete
