I like the Idea that there are people in my empire careing about effictivity and improve my production.
But I seldom use them because there is one big conflict for me: I want to level up them before I use them, but you can not do both, staying in a city and leveling... I never build the Adventurer-Guild, perhaps that combination works. I am an Outdoor-boy...letting heros stay in a city is not so much fun...
Or something else...
In the game "Endless Space" Administrators gain XP for what Administrators do: building improvements and so on, perhaps a variation of this could help. Perhaps they could gain XP when you reached special milestones, like doubling the income or sth like this.
Or you offer them "Missions", played "indoor, virtually outside", like killing a Crimelord in the city, helping an old lady with her stupid Umberdroth who climbed on a tree and does not find the way back down, or killing some spiders in cellars... just to give them a chance to make some XPs while sittng around in the city...
It is nice that they are "Commanders" now, making them more valuable in fights, but still the advantage of Administrators is nice to have in the game, but as mentioned above I find it hard to play to gain a hero only for the purpose to station her/him.
I would like a "subsystem": Together with chosing "Administrator" you get a special Henchman-type, a Manager with either bonus "- xy Unrest" or "+ xy food/money, like the new traits where you get Research or Money once.
So the hero can still do what heroes do, and his earnings for the Empire in Administration result in recruiting that Administrator-Henchman.