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Ivan The Perfect
Ivan The Perfect
Join Date 04/2006
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Why no free copy?

October 25, 2012 12:03:30 PM from Elemental ForumsElemental Forums

I bought Elemental War of Magic before the cut off date. Has the policy of giving free copies to those that bought it before a certain time changed?

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Ivan The Perfect
Heavenfall
Join Date 07/2008
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Reply #1 October 25, 2012 12:11:26 PM
from Elemental ForumsElemental Forums

The policy hasn't changed.

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Ivan The Perfect
BlackSmokeDMax
Join Date 03/2006
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Reply #2 October 25, 2012 12:13:42 PM
from Elemental ForumsElemental Forums

If you have logged into your account and it's not there, shoot an email to stardock, think it's either [email protected] or [email protected], they'll help you out. Sometimes accounts are messed up, and they have to give a quick little tweak.

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Ivan The Perfect
Island Dog
Join Date 06/2003
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Reply #3 October 25, 2012 12:30:39 PM
from Elemental ForumsElemental Forums

Yeah, you'll need to shoot an e-mail off and be sure to include as much information as you can.  Serial number, registered e-mail, etc.

 

 

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Ivan The Perfect
ZubaZ
Join Date 11/2001
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Reply #4 October 25, 2012 1:12:15 PM
from Elemental ForumsElemental Forums

Quoting ,
quoting post

I bought Elemental War of Magic before the cut off date. Has the policy of giving free copies to those that bought it before a certain time changed?
I see no purchase from Stardock for the email associated with this post.  If you used another, make sure to send that to support.

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Ivan The Perfect
Ivan The Perfect
Join Date 04/2006
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Reply #5 October 25, 2012 1:19:58 PM
from Elemental ForumsElemental Forums

Yeah I used another email for some unknown reason. Maybe I have another account that I forgot about.

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Ivan The Perfect
Ivan The Perfect
Join Date 04/2006
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Reply #6 October 25, 2012 2:01:09 PM
from Elemental ForumsElemental Forums

I just sent in an email to stardock's support. When can I expect a response?

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Ivan The Perfect
ZubaZ
Join Date 11/2001
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Reply #7 October 30, 2012 5:34:40 PM
from Elemental ForumsElemental Forums

If you have not gotten a reply, post the ticket number here.

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Ivan The Perfect
GaelicVigil
Join Date 08/2010
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Reply #8 October 30, 2012 5:48:32 PM
from Elemental ForumsElemental Forums

Derek Paxton mentioned in the podcast that we would get TWO free games if we bought War of Magic in 2010.  What second game is he referring to?  A FE expansion, or something else?

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Ivan The Perfect
MikusR
Join Date 06/2008
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Reply #9 October 30, 2012 6:23:13 PM
from Elemental ForumsElemental Forums

Folo

Quoting GaelicVigil,
reply 9
Derek Paxton mentioned in the podcast that we would get TWO free games if we bought War of Magic in 2010.  What second game is he referring to?  A FE expansion, or something else?

Following War of Magic's "release" Brad said that those that bought the game in 2010 will get the next expansion free (expansion became the standalone Fallen Enchantress), but those who preordered will also get the second expansion for free.

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