Elemental Forums
I purchased WOM in august of 2010, but I am not able to download the Beta. Is this because I bought the box set from a store instead of purchasing the game though Impluse? If not, is there somewhere I can request to be added to the Beta?
Thanks
You will need to contact support ([email protected]) who can look up your account and get you fixed up.
I just sent a note off to support about this as I just looked and you should have had it added to your account.
This, right there is why I keep coming back to Stardock when I want to buy games. I can think of no other CEO in the world that would act like this. I know that came off way too fanboyish, but that is genuinely how I feel.
Amazing company!
And Glory to the Empire!
heh, I too thought I bought back in 2010, only no email (unless I deleted it), & no download option for me. I do have my E:wom & Galciv downloads available but no E:FE. I went to the support page & decided I had been drinkin too much to understand what I"m suppost to do. I guess I'll just wait till it magicly pops up.
Same here, bought it back in Aug of 2010, before it came out, and still haven't received an email and it's not in my downloads on the stardock site. I submitted a ticket to the support site, so crossing my fingers it gets fixed.
Won't help - at least it hasn't for me after a week of waiting. Brick wall thus far.
I didn't receive an e-mail either. 
I'll contact support, I guess.
Check your Stardock accounts to see if the game is there anyway.
Plenty of folks last week, including myself, didn't get an email, but got the game the same time as everyone else.
Look under my account/my downloads on the Stardock web site. I don't know if it's the same situation, but it couldn't hurt to check.
Checked there already. All I have is E:WOM and Gal Civ II.
When they can, I guess. They must be run off their feet at the moment. 
Anyone else in the window through October 31, 2010 should have account records as of 10pm EST tonight. You won't have an email until tomorrow, but the records have been updated. Sorry about the delay.
Kris
Ahhh...I see it listed in my account now. 
You guys rule. ^^
I can't play now though. I have to bake some cookies.
I guess I must have been later then November...I bought WoM from Gamestop way back when, not a digital copy. But I don't remember at all when I got it. I still have the case too...hmm. *frown* Well I guess...I will have to wait two more weeks, cause I don't want to complain to support about it. They've probably got their hands full anyway.
Thank you Frogboy. I was happy to get up this morning and see the beta listed on my account now.
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