need some serial key help

from Elemental Forums

i bought the game a few days after release and installed it on my new computer and didnt have the internet at the time so i couldnt register and somewhere between now an then i lost my manual with the key and now that i have the internet i cant update an glitches an crashes are bugging me to no end does the game store a copy of the key in my computers registry or what cna i do to get this thing updated

 

thanks

3,514 views 3 replies
Reply #1 from Elemental Forums Top

Seriously, most cereal (boxes) don't require keys. (stress release attempt over)

-> If you can acquire the register receipt, and maybe photo copy something from the disk, etc., MAYBE SD will help you.  I think I remember reading somewhere (long  time ago) that SD customer service will help if you have proof of purchase from point of sale.

 

BTW, its a good habit to copy ALL serial numbers to various places on PC, or even a hard copy.  Impulse has a feature that will copy your serial number right to the clipboard, making it error proof in copying the number....  I have a small word pad doc with all my serial numbers stashed away in two locations.  Just a suggestion to ead off this kind of hassle in the future.   Hope SD cust serv will help.

 

Reply #2 from Elemental Forums Top

The key isn't required to install out of the box, so it won't be stored on your machine if that is all you ever did. But if you have some other proof of purchase, contact [email protected] as above and they may be able to help.

Galactic Civilizations IV
Reply #3 from Elemental Forums Top

well dang...hmm i got oriinal box disc case and the walmart insert but i bought the game to long ago to have a receipt