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TheBirthdayParty
TheBirthdayParty
Join Date 03/2006
+18

Star dock, preparing to download update

May 21, 2011 8:34:14 PM from Elemental ForumsElemental Forums

So I started EWoM and was informed there was an update. So I clicked update. Sadly, star dock has been sitting there for a few minutes saying "preparing download" without any progress occurring(I have a cable connection). I tried exiting stardock, loading EWoM and clicked update. Stardock asked if I want to continue with a previous download(the update). I said yes, and I waited with no progress. Help?

Comp Specs:
Intel i5 750 2.67ghz x2(processor)
8GB RAM
ATI Radeon HD 4670(Graphics card)
Windows 7 64bit

 

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TheBirthdayParty
StevenAus22
Join Date 06/2010
+110
Reply #1 May 21, 2011 8:47:47 PM
from Elemental ForumsElemental Forums

It can take up to about 5 minutes (or maybe longer) to check the files.  When updating, it compares the files in the Elemental directory to the files in the patch.   This is why it takes so long, it is not just a simple patch.  You need to wait a bit.  If that doesn't work, contact "[email protected]".

Best regards,
Steven.

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TheBirthdayParty
TheBirthdayParty
Join Date 03/2006
+18
Reply #2 May 22, 2011 12:01:42 AM
from Elemental ForumsElemental Forums

Quoting StevenAus,
reply 1
It can take up to about 5 minutes (or maybe longer) to check the files.  When updating, it compares the files in the Elemental directory to the files in the patch.   This is why it takes so long, it is not just a simple patch.  You need to wait a bit.  If that doesn't work, contact "[email protected]".

Best regards,
Steven.

That was it, thanks.

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