Expansion Vanished

March 12, 2011 3:27 PM from

Hello all, it's been a while since I've used Impulse. In fact, I just got done downloading it again about 10 minutes ago.

Anyway, on to the problem. When I did use Impulse, I had 2 games: Sins of a Solar Empire and its expansion Entrenchment. Now after redownloading it, I only have the original Sins of a Solar Empire, no Entrenchment. The original was a disk installation, but Entrenchment was a Digital purchase through Impulse, and I've got no idea how to get it back. I would appreciate any help I could get on this issue.

3,304 views 3 replies

Reply #1 March 13, 2011 12:31 AM from

Stardock Forums Top

is it the same account u bought entrenchment under? if it is, check to make sure it isnt a hidden application. under settings click on show hidden apps. if none of that works try emailing stardock support

Reply #2 March 13, 2011 1:02 PM from

Stardock Forums Top

I'm absolutely sure it's the same account, as I've tried to recover account information with all my email addresses. It's not hidden. Thank you for your help. I'll email them.

Reply #3 March 16, 2011 11:33 AM from

Stardock Forums Top

I would suggest sending an e-mail to [email protected]. Make sure to include any order numbers or anything related.

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