Elemental will no longer start

from Elemental Forums

I am getting the following message when trying to start the game from the Stardock interface:

"Failed to download the data file.  Please make sure that you are connected to the internet, have signed into Impulse, and that no firewall or anti-virus program is blocking Elemental."

I am connected to the internet, signed in to Impulse (multiple times just to be sure), and I have not touched my security settings in over a year. 

This is appears to be the result of downloading the latest version.  The prior version would start fine.  (Except for the save-game-deleting crash that I reported previously.)  I decided to uninistall and then re-download Elemental, but the message is unchanged.  Is there a way for me to download the previous version?  Would that fix the problem?

Link to the debug file:   http://pastebin.com/qd6fdXFW

2,034 views 5 replies
Reply #1 from Elemental Forums Top

You may have to reset your firewall to allow elemental. Everytime you update it it counts as a diff program. Normally elemental doesn't require internet .. however the beta patches do.

Or if you want you can just revert to the latest release version instead of using a beta patch by unchecking "show  pre-release versions" in impulse.. and then verifying your files.

Reply #2 from Elemental Forums Top

You can bypass the error message by pressing 'esc'.

Siege of Centauri
Reply #3 from Elemental Forums Top

@ Vallu751   Thanks, 'esc' did indeed work.

@ Fistalis   Thanks to you also.  I didn't think about the beta version acting that differently.  Is the internet connection allowing Stardock to keep track of beta performance?  Just curious.  Since "esc' works, I will see if beta helps with the crash issues, the I'll decide between reverting to the released version or messing with my firewall.

Reply #4 from Elemental Forums Top

Now, after another small patch was downloaded, the 'esc' key will no longer get me past the error message.  Nice.  Guess I am reverting to the released version.

Reply #5 from Elemental Forums Top

The internet connection requirement is so certain files can be updated without having to make an entirely new version. =)

Best regards,
Steven.