It's not my intention to give you grief. I've just got a little different perspective- based on what I've seen from my corner of the woods. And yes, you're right, there have been plenty of trolls out there. That said, trolling means that they care enough to troll. When they stop trolling and they stop hating, that's when you might have real problems. . That said, if I think there's a better way then what you're doing, I'm going to say something- I may be wrong, but it's because I want the best game possible, with a dash of being an obnoxious know-it-all on the side.
I'd compare it to my uni's basketball team this year. People have been raging for years at how substandard it is. This year, they just stopped showing up. In a way, the rage is a sign people still care.
In the case of those casual games, the expectations are lower, so if they bomb/are disppointing, people can write it off a lot easier then they can the investment in a larger game. I think that's part of the equation as well.
Absolutely. On casual games or smaller games the expectations are less. On console games, the expectations are higher but things are still a lot less personalized than they tend to be on the PC.
Look at Quarter To Three, for instance. I was a regular on there for 9 years. At trade shows, I either organized or at the very least attended most of the dinners and such. And for what? As soon as we put out a game that didn't live up to people's expectations some people there become incredibly savage. 9 years of being apart of a community didn't even earn a handful of regulars there to say "Hey, that's uncalled for" to those who organized (for instance) going onto Amazon and sliming my book or going out of their way to just be vile.
The point being, if you take out the historic fringe benefits of making "niche" PC games -- great communities of enthusiastic people, what you are left are cold hard business calculations which don't favor "niche" PC games even remotely.
So here we are, February 2011 and we still have people complaining that War of Magic back in August was bad. Fine, we agree, it was. But it isn't now. And it hasn't been in some time. People need to either come to terms with that or go away.
Our focus will be Fallen Enchantress because we have the opportunity to radically change things. But we still want to update War of Magic because we like the game. It's as simple as that. Seeing users talk about what makes "business sense" forget the obvious -- if business considerations were the only factor, there'd be no game at all.
We are passionate about making great games. And for nearly 20 years, that's what we've done. We don't have a 100% track record (LightWeight Ninja got a 2.3 or something on Gamespot). But all in all, we make great games here. And we don't have to prove that to anyone. At the end of the day, we're going to do what we want to do. And right now that means making sure War of Magic keeps getting supported while at the same time putting most of our energy on Fallen Enchantress.