This is like deja vu for me. I was on Champions Online when Bill Roper arrived. And then I was on Star Trek Online when Bill Roper arrived.
You'd think Bill Roper had personally slaughtered several orphanages and exacted a terrible toll on the world puppy population, instead of simply being an ambitious game designer who didn't have the budgetary skills to be a CEO and bring Hellgate London to fruition.
Cryptic is crap, and the churn out as many MMOs as possible, grab your cash, cut your losses and move onto the next one is not something the MMO circles take lightly. Oh yeah, and trying to turn an non-MMO into an MMO just get a monthly fee isn't a highlight of the genre either.