Downloads fail in WinCustomizer Browser

Files that I am able to download directly from WinCustomize, won't download within the Wincustomizer Browser. I've tried with my firewall disabled, with Earthlink Accelerator disabled and with both disabled. I don't have to disable anything when I download directly from the site.

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4,317 views 7 replies
Reply #1 Top
I've also tried using Stardock Central. Library updates work in both and Program updates download and install with Stardock Central. If I right-click/copy url from either WinCustomizer Browser or Stardock Central and paste it in Internet Explorer the file will download.
Reply #3 Top
I must have some setting messed up. In Stardock Central, everything works except all downloads of skins fail whether I click "download" or "apply".

Downloads/Updates under Software tab work.
Documentation Tab works.
News Tab works.
Discussion Tab works, Chat works, librarys get updated.
I don't understand how so much can work except one part of the program.
Reply #4 Top
Okay so I've been browsing thru the Message Boards to see if anyone in the past has had problems akin to mine and someone offered some help with it and I found this post

https://www.wincustomize.com/msgboard.asp?BID=WCH&id=211803

It concerns problems with downloading themes through Theme Manager...didn't try Theme Manager until now and it don't work either.
Also I sent an e-mail to Stardock support asking for help....no answer. Not as in they don't have a clue as in they just didn't answer.

So if I think of something new on my own and it works or doesn't work, I'll post it here for others who might run into a similar problem.
Reply #5 Top
In WC Browser View/Settings/Advanced make sure download folders show and check to make sure they actually exist.



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Reply #6 Top
You are a god! Thank you that fixed the problem. I have so much happiness now with my subscription.
Reply #7 Top




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