Graphic issues ... [RESOLVED]

from Elemental Forums

Here is a screen shot of the graphic issues I'm having with the game. If anyone else

ran into this issue can you post a solution for this problem.

 

 

As it stands the game is unplayable and the only thing I can do is wait for Stardock to resolve

this issue.

5,191 views 6 replies
Reply #1 from Elemental Forums Top

Before anyone can help, you'll have to post your system specs, and most likely the debug.err file

Reply #2 from Elemental Forums Top

System specs:

 

AMD Mid-Tower system

620W PSU

AMD Phenom II 810 CPU

AMD ATI 5870 Graphics card

8GB DDR2 800 DRAM

1 Seagate 300 GB sata 3

1 Seagate 500 GB sata 3

1 Liteon Blu-Ray drive

Windows 7 Home Premium Edition 64bit

 

Here are some data from the debug log ..

 

DebugMessage:  Version 1.08.037 last updated on: 09-19-2010 12:43
DebugMessage:  Entering WinMain
DebugMessage:  ******* Starting Game Shell *******
DebugMessage:  *********DXDiag info follows.*********
System Info
Time: 9/20/2010, 09:00:08
DirectX Version: DirectX 11
Machine Name: MLMCKEOWN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-MA770-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X4 810 Processor (4 CPUs), ~2.6GHz
Physical Memory: 8192MB RAM
Page File: 1720MB used, 14658MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6898)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_29601682&REV_00
Display Memory: 4070 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: H213H (Analog)
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1041
Driver Date: 8/4/2010 01:54:02
DirectX Acceleration Enabled: Yes

An here something that looked strange too ..

 

DebugMessage:  No files found matching mask C:\Program Files (x86)\Stardock Games\Elemental\Fonts\*.ttf

DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Items\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Race\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Stamps\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Tiles\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Tiles\Shadows\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Units\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\RaceTypes\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Effects\*.xml
DebugMessage:  No files found matching mask C:\Users\mlmckeown\Documents\My Games\Elemental\Quests\*.xml

\Documents\My Games\Elemental\Maps\TacticalMaps\*.xml
Debug Message:  MapManager registered 0 files on disk

 

I installed the game through Impulse ... I then removed the game throught Impulse an did a install again and still

have graphic issues.

 

Siege of Centauri
Reply #3 from Elemental Forums Top

An here something that looked strange too ..
End of quote

Those sorts of messages are not generally any cause for concern. Please post the entire debug.err file via pastebin.ca and link it here.

Reply #4 from Elemental Forums Top

I've just posted the debug.err file ... You can view it  ..

 

http://pastebin.ca/1945261

 

I hope this helps you resolve the issue.

Reply #5 from Elemental Forums Top

Does disabling antialiasing make any difference?

Reply #6 from Elemental Forums Top

Thanks for the info ... I turned off the antialiasing and the graphics is working now. Time

to kill some time ....  :grin: /\..

 

Thanks again ...