Graphics Glitches

I downloaded Elemental through Impulse this weekend (v1.07), and have played it for several hours.  As I play, several graphics glitches appear at random.  I'm not sure how to describe it, so I included a picture.

When I first load the game, everything is fine, but as I play, a tile (usually a forest or a wall surrounding a village) will "explode", and stay looking like this until I exit and restart Elemental.  The explosion usually happens when the camera is automatically moved to a unit, and not when I manually move or rotate.  Also, if I move the camera so that the effected tiles are not visible, the explosion goes away, but will reappear when I go back.

I am running Windows XP Home (32-bit), have 1GB of ram, and my graphics card is an ATi Radeon x800.  I updated the drivers this afternoon hoping it would fix this issue, but it didn't.  I scrolled through the forum a bit and didn't see anyone else having trouble with their graphics, so I suspect this issue isn't wide spread.  Anyone have any ideas?

15,245 views 15 replies
Reply #1 Top

Please open your debug.err file in notepad, and link the contents into a post here via pastebin. This will give us some technical information that can help troubleshoot your problem.

The file can be found in My Documents\My Games\Elemental

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug log will be erased and recreated for the new session.

 

(Do note that the x800 is below the system requirements)

Reply #2 Top

Here is the debug.err from my last game http://pastebin.ca/1934070 (different game from the screenshots above, but the same errors were occurring)

 

Quoting kryo, reply 1
(Do note that the x800 is below the system requirements)
End of kryo's quote

Bummer.  I sometimes forget that my computer is approaching 7 years of age.

Reply #3 Top

I don't know if this helps - but I had very similar graphics problems with a different game (and my PC is waaay up there as far as requirements go). Turned out that my graphics card overheated - you might want to open your PC and see if it's too full of dust - after all, PCs typically dust themselves full...

 

Oh, and dare I suggest a more powerful PC - you can get rather nice systems second hand on eBay...  :drool:

Reply #4 Top

Check tha CPU temperature also. It may product similar effects.

Reply #5 Top

I have pretty much the same system as the original poster (Windows XP Home, Pentium IV 3.2Ghz, Radeon X800XT, 1Gb RAM), and have experienced the same exact issues since updating to 1.07. Unlike him, I haven't narrowed the issue down to any specific in-game occurence, as it happened once right after new world loading, and another time after I started to build a farm on fertile land. It's hard to describe, but basically some artifacts appear, looking somewhat like the first screenshot of the OP, but they look differently at different times. The first time, on world loading, it looked white, and the second time, green/gray. The artifact seems to stretch from the gameworld ground upwards into the sky, and appears to be some kind of a 3D grid-type thing (excuse my limited game engine knowledge). This might be completely off, but it seemed to me that it's shape looked somewhat like what a ray of sunlight would look like coming down, if instead of being clear and yellowish, it was opaque and those colors, but that could be completely off. If I get it again, I'll try to link the debug file.

Reply #6 Top

Ok, happened again. This time, I played well into a game, about 170+ turns, before it occurred. Also, the corruption looked a bit different this time, it happened after I researched the adventure tech which allowed me to see more tents/etc in the world, and one of these tents suddenly had a long, narrow dark thingamajig projecting out of it along the ground toward some other structure. As I played on, more of these appeared within my city between structures. Here is the link to the .err file output:

 

http://pastebin.ca/1934706

 

P.S. had to only paste the first and last part of the .err file and not the whole thing, as it's too large for pastebin.

Reply #7 Top

My computer sits on my desktop, and it has a clear side panel with all sorts of blue LED components inside.  I blow the dust out on a regular basis so that I'm not embarrassed to have someone look at it  ^_^

While I don't have a temperature probe on my graphics card, I do have one on both the motherboard and the CPU.  At idle, the temperatures are 100°F on the CPU and 95°F on the motherboard.  While playing, the CPU climbs to about 135°F, and the motherboard stays the same.  Max temperature for my chip is 152°F, so I'm well below that.

I have done some experimentation, and have found that putting the mip map levels to 8 instead of default reduces the occurrence of these artifacts.  None of the other settings that can be found in-game had any impact on the glitches.  I did find that modifying the "EnvironmentProps" variable in the Prefs.ini file would change the glitch behavior.  The default setting of "4" (at least it was default for me) produced the best results, while any number higher or lower made things worse. (Hilariously worse in the case of larger numbers.  While the "explosions" still happened, the ground was also covered in lines looking something like a giant thumb-print)

I also tested various screen resolutions, and windowed vs. full screen, and it didn't seem to make any difference.  I "think" that things were better when windowed using a non-widescreen resolution, but I don't have any evidence for that assumption.

I have also noticed a tendency for certain meshes to cause these glitches.  The most prolific are the "old growth forests".  These tiles would glitch most frequently (9 times out of 10), with the Empire hovels second (6 of 10), and ancient battle grounds third (4 of 10).  Being "exposed" (in line-of-sight) or in fog-of-war didn't change anything.  Both locations were equally likely to glitch.

I know that there isn't much that can be done, with my card not being supported and all, but maybe someone else can use this info and figure out which graphic frill is causing this and figure out how to turn it off  ;)

Reply #8 Top

ArcaneBoozery, your video drivers are dated Feb 2009, please try  updating them and see if that helps.

 

Reply #9 Top

Quoting CodeCritter, reply 8
ArcaneBoozery, your video drivers are dated Feb 2009, please try  updating them and see if that helps.

 
End of CodeCritter's quote

 

Grabbed the latest drivers, didn't help at all. Same exact thing:

 

http://pastebin.com/SV9rT5bN

 

On top of that, this graphical corruption seems to be getting worse with either more turns or more huts and adventure objects on the map, those glitches are now all over the map and restarting the game doesnt help:

 

Reply #10 Top

I am having similar issues as well. I have yet to start the game and it not start with the glitch - so I have never played it. I have a  ATI Radeon HD 4300/4500 Series graphics card - no heating issues. The debug.err file looks pretty much like what has been already posted here. I know that I have the latest drivers and my computer is above the required specs.

Reply #11 Top

Just wanted to post an update here for anyone experiencing this kind of issue. Kryo posted a useful suggestion in another thread, so i just want to re-post his suggestion here, since it helped me get rid of the above problems. Basically, just make sure your video card drivers are not installed over older ones. Uninstall them completely, possibly using something like Driver Sweeper to clean left-over files, and then do a clean install of the latest drivers. Once I did that, the graphical glitches went away.

Reply #12 Top

Quoting ArcaneBoozery, reply 11
Just wanted to post an update here for anyone experiencing this kind of issue. Kryo posted a useful suggestion in another thread, so i just want to re-post his suggestion here, since it helped me get rid of the above problems. Basically, just make sure your video card drivers are not installed over older ones. Uninstall them completely, possibly using something like Driver Sweeper to clean left-over files, and then do a clean install of the latest drivers. Once I did that, the graphical glitches went away.
End of ArcaneBoozery's quote

 

Eh, crap, spoke too soon. The driver cleaning removed the graphic glitches from my saved game that had a lot of these graphical artifacts, but when I started a new game, those artifacts started showing up again after some turns.

Reply #13 Top

I just wanted to say that I have this same problem on my older desktop PC.  What I experience can be best described as someone stretching my resource nodes through a taffy machine.  

Again, I'm using the ATI X850XT GPU.  I don't think this is an overheating issue if we're all getting the same thing, it's obviously limited to this card.  It's odd that this card is "below" the system requirements.  Even though the X1600 came out later, the X800 series is the more powerful card.  The X800 benchmarked much closer to the X1800 (minus the HDR capabilities).  So I don't think it would be a lot to ask for this issue to be fixed from Stardock.

In the mean time, if anyone has a silver bullet fix for this issue, I'd be very happy.  I'd like to purchase a second copy of the game for my older machine for multi-player, but I wont do that until this is resolved.

 

Reply #14 Top

It's odd that this card is "below" the system requirements.
End of quote

The x0 series is based on DirectX 9.0 or 9.0b, rather than 9.0c, which impacts what sorts of shaders it can handle, among other things. It's an issue of functionality, not of performance.

Reply #15 Top

Quoting kryo, reply 14

It's odd that this card is "below" the system requirements.

The x0 series is based on DirectX 9.0 or 9.0b, rather than 9.0c, which impacts what sorts of shaders it can handle, among other things. It's an issue of functionality, not of performance.
End of kryo's quote

Yeah, I can understand that.  Problem is that 7 years ago I can't imagine many people, in their right mind, going out and buying an x1600 card when there was the X800/X850 card that performed at a higher level for about the same cost.  The X800 series was extremely popular back then.

Anyway, if that's the stance, I'm okay with it.  I suppose it's nitpicking to want a game in 2010 to run perfectly with a card from 2003.  Hopefully there is a tweak or setting causing it that someone can find that can at least ease the pain a bit.  I know that Second Life had this very same problem when I played it a few years ago.  Googling the issue revealed that by simply turning off a video element would fix it.