Sound is a stuttering static mess

from Elemental Forums

This has occurred since the last three patches. Upon selecting 'Play Game', as soon as the game screen comes up, the most awful mess of stuttering static begins, and doesn't ever stop. Disabling any/all of the background sound/music, etc. has no effect. Quite annoying to have to play the game with volume turned to zero.

 

Anyone else experiencing this, or have a solution/workaround?

 

Thanks!

 

Grythome

elemental
2,973 views 8 replies
Reply #1 from Elemental Forums Top

I haven't had this problem myself, although one audio issue that did occur is that a few hundred turns in the audio stopped playing at all.

Reply #2 from Elemental Forums Top

Can you post your system stats, including the brand and model of your sound card or audio chipset?

Sins of a Solar Empire: Rebellion
Reply #3 from Elemental Forums Top

Please open your debug.err file in notepad, and link the contents into a post here via pastebin. This will give us some technical information that can help troubleshoot your problem.

The file can be found in My Documents\My Games\Elemental

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug log will be erased and recreated for the new session.

Reply #4 from Elemental Forums Top

Quoting tillachan2k9, reply 1
I haven't had this problem myself, although one audio issue that did occur is that a few hundred turns in the audio stopped playing at all.
End of tillachan2k9's quote

 

I have this problem too: sound quitting. Music stops first, then fx in tactical battles; not sure wether the ambience sound stops as well.

(windows 7 -64, Creative Gigaworks T20 II speakers)

Exiting the game and restarting helps though, for a while. 

The original posted problem, i have not.  

Reply #5 from Elemental Forums Top

Quoting selfdeceiver, reply 4


(windows 7 -64, Creative Gigaworks T20 II speakers)

Exiting the game and restarting helps though, for a while. 

The original posted problem, i have not.  
End of selfdeceiver's quote

It would be most helpful if you could post your sound card or audio chipset information here. It would be even better if you posted the debug.err mentioned by kryo.

Reply #6 from Elemental Forums Top

Quoting Melamine, reply 5

Quoting selfdeceiver, reply 4

(windows 7 -64, Creative Gigaworks T20 II speakers)

Exiting the game and restarting helps though, for a while. 

The original posted problem, i have not.  

It would be most helpful if you could post your sound card or audio chipset information here. It would be even better if you posted the debug.err mentioned by kryo.
End of Melamine's quote

Thanks for the response:

VIA® VT1708S 8-Channel High Definition Audio CODEC 

Reply #7 from Elemental Forums Top

Quoting selfdeceiver, reply 6

Thanks for the response:

VIA® VT1708S 8-Channel High Definition Audio CODEC 
End of selfdeceiver's quote

VIA released a new set of drivers earlier this month. Try installing these: http://www.viaarena.com/Driver/v7900a-1.zip

If they help, great. If not, let us know.

Reply #8 from Elemental Forums Top

I get sound issues as well.  If I play for like 1-2 hours the sounds start sputtering and eventually the sound FX goes away completely.  If I quit and restart the game it's fine again.

I have a Sound Blaster X-Fi sound card and have the audio options set to 5,1 surround.

debug.err

http://pastebin.ca/1927964