Crash at desktop

Can't play becouse it even start...

August 26, 2010 4:43 PM from

Ok this is my 1st post.

Bougt and downloaded version 1.05, installed, installed last 10.8 ATI cata and try to launch the game but it won't start.

Black screen for 2-3 sec and then come back to desktop.

What's the problem.

I'm playing fine all games I have, old and new, this is the only one giving problems.

Last debug error is empty, no information because last try game give no response...

I give Stardock a week then I ask my money back

16,714 views 3 replies

Reply #1 August 26, 2010 5:31 PM from

Elemental Forums Top

Please open your debug.err file in notepad, and link the contents into a post here via pastebin. This will give us some technical information that can help troubleshoot your problem.

The file can be found in My Documents\My Games\Elemental

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug log will be erased and recreated for the new session.

If there was a dump zip created in C:\ProgramData\Stardock\Elemental - War of Magic (C:\Documents and Settings\All Users\Application Data\Stardock\Elemental - War of Magic on Windows XP), please post that too.

Reply #2 August 27, 2010 2:45 AM from

Elemental Forums Top

It could be notorious ATT-thing. Try to close Ati Tray Tools.

Reply #3 August 27, 2010 3:45 AM from

Elemental Forums Top

Thanks a lot it worked

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