My biggest problem with the article is the quote he took out of context.
True, it was my biggest problem too, but it's the way it is, and one needs to be extra-careful.
Alas, rumors feed upon themselves, and have a way of growing out of proportion.
Anyway, some mistakes have been made, evidently. Simply by following the forums (I have not been involved in the BETA) I did perceive some amount of overconfidence. I mean, BETA testers testing only parts of the game is fine, but at some point they should have tested the whole package TOO, precisely to avoid the kind of panic reactions we're witnessing right now. If the developers were the only one knowing the new UI, for instance, well, they couldn't foretell its impact on new users who had no part in the designing process and who, while trying to grasp it, have a way of making assumptions a developer can't probably even imagine. So, don't be quick to dismiss criticism.
Yet I'm convinced people at Stardock are honest and serious and have the heart in the right place. I'm happy I've done my part in supporting by preordering the game and I look forward to support more by preordering the expansions too
If reviews are not to be going well now, well, let them change their mind with a mind blowing expansion