Impossibility to launch Elemental

from Stardock Forums

Hello from France,

I have just installed Elemental (using Impulse) and the last update, but when I try to launch the game I have just a black screen during 10s then return to the desktop :(

All the other games work fine, perhaps something wrong with the game protection ? (It's my first game with Impulse).

My specs:

OS: Windows XP SP3 32bits 2go RAM

CG: ATI HD4850 with latest drivers (10.7, I have tried other versions but with same result).

Content of the debug.err file :

DebugMessage:  Version 1.05.016 last updated on: 08-25-2010 11:39
DebugMessage:  Entering WinMain
DebugMessage:  ******* Starting Game Shell *******
DebugMessage:  *********DXDiag info follows.*********
System Info
Time: 8/25/2010, 14:47:49
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: PC-JEU-JYS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Languages: French (Regional Setting: French)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs)
Physical Memory: 2048MB RAM
Page File: 838MB used, 3105MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series        
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x9442)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_05021002&REV_00
Display Memory: 512.0 MB
Current Display Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Écran Plug-and-Play
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7101
Driver Date: 7/7/2010 03:47:56
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_18491E01&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5485
Driver Date: 9/19/2007 11:16:32
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 

ebugMessage:  *********END dxdiag info.*********
DebugMessage:  No files found matching mask C:\Program Files\Stardock Games\Elemental\Fonts\*.ttf
DebugMessage:  Using 0 samples for multisampling.
DebugMessage:  Game Resolution: 1024 x 768 (full screen mode)
DebugMessage:  HAL (hardware vertex processing)ATI Radeon HD 4800 Series        
DebugMessage:  Presentation Interval: Immediate.
DebugMessage:  Refresh Rate: 0hz.
DebugMessage:  Back Buffer Bit Depth: X8R8G8B8.
DebugMessage:  32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
DebugMessage:  ** Checking Direct3D 9 Device Capabilities ************************************
DebugMessage:  A full-color cursor is supported in hardware at high resolution modes.
DebugMessage:  Bump mapping is supported.
Debug Message:  Device is now ready
Debug Message:  GFX-THREAD: DISABLED

 

2,825 views 1 replies
Reply #1 from Stardock Forums Top

the game protection is very unlikely the issue as this game doesn't really have any.   (it does, but you already installed the update which is where it would come into play)

 

I notice you have an ATI card.   I wonder if they are still having ATI card issues.

 

Obviously check back to see if a dev posts something.   However, in the mean time see if you can't find in the forums somewhere instructions to edit the game settings (without starting the game) to turn on windowed mode.   I remember having an issue similar to what you are encountering on a fresh install I had somewhere of the beta, which I fixed by copying my settings and save files from my other computer.

 

search for a 'prefs.ini' file.   I don't remember if its in the program files or the (my) documents folder.  (I think the later... under games or something similar)