Fatal Installation Error

from Elemental Forums

Just purchased Elemental: War of Magic from Walmart. Tried installing it 3 times. Game installs 100% then a box pops up that just says ERROR. "Fatal error during installation". Check your settings and retry. My system Specs: HP Pavilion Windows Vista SP2 Intel Core 2 Duo CPU E8400 @ 3.00GHz 3.00 GB RAM 32-bit OS NVidia GeForce 8500 GT Why won't it install?

Install switch found
DLL path: C:\Program Files\Stardock Games\Elemental\GDF_Elemental.dll
Install directory: C:\Program Files\Stardock Games\Elemental\
Game exe path: C:\Program Files\Stardock Games\Elemental\Elemental.exe
C:\Program Files\Stardock Games\Elemental\DXAtlasWin.exe /w 1024 /h 512 /OUTPUTDIR "C:\ProgramData\Stardock\Elemental - War of Magic\screens\" /SCREENPATH "C:\Program Files\Stardock Games\Elemental\screens"

4,749 views 9 replies
Reply #1 from Elemental Forums Top

Please contact [email protected] about installation issues, they should be able to help.

Reply #2 from Elemental Forums Top

I am having the same problem..

 

 

My system Specs:Windows Vista SP2 Intel Core 2 Quad CPU Q9400 @ 2.66GHz 4.00 GB RAM 64-bit OS NVidia GeForce 9400 GT

 

Waiting on a reply from Stardock unless someone else has already dealt with this issue

 

 

 

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Reply #3 from Elemental Forums Top

Same here.   Have Alienware Intel Core i7 920 2.66 quad core, 1gb nvidiageforce gts 240, 6 gb triple channel 2333 mhz ddr3.

Reply #4 from Elemental Forums Top

My suggestion would be to just use Impulse to download it and then use your serial #. You'll want to update to that version anyway.

Reply #5 from Elemental Forums Top

I went to impulse and just self identified that the game was on my system and then registered it to get the update. You can also launch the .exe file yourself instead of having a shortcut.

 

Will tell you guys if it works after I finish downloading the update

 

Edit: it works. I now can play the game. Don't know about the rest of the issues everyone is dealing with, but you can atleast get started

Reply #6 from Elemental Forums Top

The whole point of me buying the CD was because I live in the middle of nowhere and only have dial-up.

CD doesn't work in any computer I try, so I broke down and found someone that let me use their DSL connection.

I am now happily playing the game. Still disappointed the CD did not work.

Reply #7 from Elemental Forums Top

Same problem here. Installation finishes, then another screen and loading bar that says 'windows installer' pops up, after a few seconds a pop up that just says 'error' comes up and clicking ok yields the message from the first post. The game is actually installed and appears to work, but it is obviously missing some registry entries as it is not listed in the add/remove programs in the control panel. After trying twice, I just manually pointed Impulse to the location and registered it.

 

Specs:

Win7 Ult 64

i7 - 860

4gb ram

gtx 280

Reply #8 from Elemental Forums Top

I had the same problem with installation also.

What worked for me was to go to my installation folder (mine was C:\programs Files (x86)\Stardock Games\Elemental) and click on the Elemental.exe file to start it.  Game started right up with no problems, got the update and everything has been running smoothly so far.

Hope this helps for you...

Reply #9 from Elemental Forums Top

I had the same error message, Greengills has your solution ^^

 

'I had the same problem with installation also.

What worked for me was to go to my installation folder (mine was C:\programs Files (x86)\Stardock Games\Elemental) and click on the Elemental.exe file to start it.  Game started right up with no problems, got the update and everything has been running smoothly so far.'

The game was in my program files folder and just needed to be started via that route